Call Centre Sales Leader: Team Performance & Coaching

Success Human Resource Centre

Singapore

On-site

SGD 60,933 - 72,986

Full time

14 days+

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Benefits offered by this job

Performance Bonus

Job summary

Success Human Resource Centre Pte Ltd. is hiring for a permanent role at Changi Business Park, working hours from Monday to Friday, 9am to 6pm. The role focuses on managing day-to-day sales operations, achieving productivity, and supporting Team Managers in performance management.

The ideal candidate will have at least 2 years of experience in managing outbound telemarketing sales teams, proficiency in Microsoft Excel, and certifications in CGI and Health Insurance. The position offers a salary of up to $6000 plus performance bonuses.

Qualifications

  • Minimum 2 years of experience managing a telemarketing sales team.
  • CGI certification and Health Insurance certification preferred.
  • Demonstrated professional knowledge of computer skills.

Responsibilities

  • Manage day-to-day operations of the sales channel.
  • Support Team Managers to achieve productivity levels and sales targets.
  • Monitor and improve performance of Call Centre management.

Skills

Management of outbound telemarketing sales team
Proficient in Microsoft Excel
Service attitude
Coaching and staff retention

Education

A level or Diploma in any field

Job description

Success Human Resource Centre Pte Ltd. is hiring for a permanent role at Changi Business Park, working hours from Monday to Friday, 9am to 6pm. The role focuses on managing day-to-day sales operations, achieving productivity, and supporting Team Managers in performance management.

The ideal candidate will have at least 2 years of experience in managing outbound telemarketing sales teams, proficiency in Microsoft Excel, and certifications in CGI and Health Insurance. The position offers a salary of up to $6000 plus performance bonuses.

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