General Manager | Tanjong Beach Club

The Lo & Behold Group; Singapore; On-site; SGD 70,000 - 100,000; Full time

Job summary

A leading hospitality company in Singapore is looking for a General Manager to oversee Tanjong Beach Club. The role requires strong leadership to manage operations, develop team performance, and ensure guest satisfaction through exceptional service. Ideal candidates will have a passion for the hospitality industry and a commitment to personal and team growth. Competitive benefits and a supportive work environment are offered.

Benefits

Sales incentives

Medical and insurance coverage

Employee dining discounts

Sabbaticals for long service

Qualifications

• Proven leadership experience in hospitality and restaurant operations.
• Strong ethics and commitment to guest satisfaction.
• Ability to drive sales through effective planning and execution.

Responsibilities

• Oversee daily operations and manage guest service standards.
• Develop and execute plans to achieve targets.
• Drive team engagement and performance.

Skills

Leadership

Food & beverage knowledge

Operational management

Customer service excellence

Job description

Overview

Tanjong Beach Club is a surfside restaurant, bar and club, all in one; on Singapore’s best strip of sand. With panoramic views of the sea, Tanjong Beach Club is an urban getaway serving fresh coastal cuisine and artisanal cocktails, over sprawling poolside daybeds and indoor dining spaces.

Tanjong Beach Club is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences. As a team, we are passionate about the potential our industry has in shaping a city and take pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

As General Manager, you will help to steer our ship through different landscapes, identifying business opportunities and taking direct ownership of the business’ impact and outcomes. As a leader, you will be in a position to have a lasting impact on people: through shaping the guest experience and nurturing your team.

Responsibilities

Your responsibilities include:

Duties & Responsibilities:

This role requires a leader who is visible, energetic and has strong ethics. You will be passionate about developing the team while maintaining and promoting a management philosophy that culminates in guest satisfaction and employee engagement, while consistently achieving annual and long term financial and strategic plans.

• Overseeing daily operations - manage restaurant standards and guest service.
• Having strong food & beverage knowledge and market trends to provide the direction and vision to the beverage team.
• Developing and executing well thought through plans to achieve daily and monthly targets
• Manage staff, overseeing work schedules and assigning specific duties
• Create and improve standard operating procedures for service and product preparation
• Oversee venue equipment and facilities management / maintenance
• Conducts regular audits on the general cleanliness and maintenance of the venue and take corrective action as and when necessary
• Monitor venue adherence to all licensing laws regarding the service of food and beverage, public and employee safety while in compliance to local food safety standards.
• Plan and manage activities with the Marketing department relating to sales promotions, events, etc

• Manpower planning and budgeting
• Analyze POS reports and sales trends, recommend and implement cost control exercises, and improvements to onsite sales and marketing tools.
• Ensure staff development plans are in accordance with the needs of the business
• Determine staffing requirements, interview, hire and train new employees, and oversee the administrative processes while in compliance with local employment laws.
• Drive the direction and expectations for the team to achieve team goals
• Implement training and development strategies for the front of house team.
• Monitor and liaise with the group Human Resources team on all venue related support required.
• Liaises with group Human Resources team regarding employee movements and performance feedback
• Ensure that balance of venue specific expectations is in compliance with the group’s mission and vision.

We love people who:

• Go above and beyond to make someone else’s day
• Are thoughtful and kind, while upholding high standards
• Own outcomes and drive solutions
• Are ever-curious and always learning

Benefits

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.

https://www.lobehold.com/playbook

https://instagram.com/tlbg.openarms

Application

Click on Apply or send your CV via Whatsapp to 80832942. Should your application progress to the next stage, we will be in contact to arrange an interview.