General Manager

Labgistics Asia

Singapore

On-site

SGD 180,000 - 320,000

Full time

6 days ago
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Job summary

LABG is seeking an experienced and commercially minded leader to oversee LABG’s logistics, warehousing, and supply chain operations within the Commercial Division. The role focuses on operational excellence, service quality, scalability, cost efficiency, and sustainable growth across LABG.

You will provide senior leadership across day-to-day operations, warehouse activities, supply chain planning, customer service, and operational transformation, reporting to the Director of Operations.

Qualifications

  • Degree in Business, Logistics, Supply Chain, or Operations.
  • 10–15 years of progressive leadership experience in logistics or related fields.
  • Proven track record in senior operational leadership, P&L management, and optimization.
  • Strong understanding of warehouse, transport, inventory, and distribution operations.
  • Experience driving process improvement, digital transformation, and scalability.
  • Strong commercial acumen with the ability to understand customer requirements and margins.
  • Business development or commercial strategy experience is advantageous but not essential.
  • Willingness to travel regionally as required.

Responsibilities

  • Provide senior leadership over end-to-end logistics, warehousing, distribution, and supply chain ops.
  • Ensure safe, cost-effective, timely delivery of goods and services.
  • Strengthen capabilities through continuous improvement and modernization.
  • Improve inventory management, demand planning, and productivity.
  • Develop and implement logistics strategies to balance service and cost-to-serve.
  • Establish and monitor KPIs to drive accountability and service excellence.
  • Oversee customer service performance and manage escalations.
  • Drive operational strategy, budgeting, forecasting, and performance reviews.
  • Lead digitalization and automation initiatives across logistics and warehousing.
  • Support WMS/TMS/ERP optimization for visibility and scalability.
  • Own P&L, monitor costs, margins, and ROI on investments.
  • Identify opportunities to improve profitability and capacity.
  • Engage with customers, partners, and stakeholders to grow business.

Skills

Senior leadership
P&L management
Strategic thinking
Stakeholder management
Negotiation
Communication
Analytical skills
Problem solving
Planning
Organizational abilities

Education

Degree in Business / Logistics / Supply Chain / Operations
MBA or postgraduate qualification (advantage)

Tools

WMS
TMS
ERP

Job description

About the Role

We are seeking an experienced and commercially minded leader to oversee LABG’s logistics, warehousing, and supply chain operations within the Commercial Division. The role is responsible for driving operational excellence, service quality, scalability, cost efficiency, and sustainable business growth across LABG.

The successful candidate will provide senior leadership across day-to-day operations, warehouse and distribution activities, supply chain planning, customer service, and operational transformation. Working closely with internal stakeholders and the wider Group, the role will lead initiatives to strengthen LABG’s capabilities, improve productivity, optimize costs, and support the company’s continued growth.

While Business Development and commercial growth are not the primary focus, experience in customer acquisition, commercial strategy, pricing, partnerships, or business development will be considered an advantage.

The successful candidate will report to the Director of Operations.

Key Responsibilities
1. Logistics, Operations & Supply Chain Leadership
  • Provide senior leadership over LABG’s end-to-end logistics, warehousing, distribution, and supply chain operations.

  • Ensure efficient, cost-effective, safe, and timely delivery of goods and services.

  • Strengthen warehouse, distribution, and value-added service capabilities through continuous improvement and modernization.

  • Improve inventory management, stock accuracy, demand planning, resource allocation, and operational productivity.

  • Develop and implement logistics strategies that improve service levels while optimizing cost-to-serve.

  • Establish and monitor operational KPIs to drive accountability, productivity, and service excellence.

  • Oversee customer service performance and manage key operational escalations.

2. Strategic Planning & Operational Transformation
  • Develop and execute LABG’s operational strategy in alignment with Group objectives.

  • Lead annual business planning, budgeting, forecasting, and performance review cycles.

  • Identify opportunities to improve processes, systems, productivity, and scalability across the business.

  • Drive digitalization and automation initiatives across logistics and warehouse operations.

  • Support the implementation and optimization of WMS, TMS, ERP, and other systems to improve visibility, efficiency, and scalability.

  • Lead continuous improvement initiatives to support LABG’s growth and evolving operational requirements.

3. Financial Management & P&L Ownership
  • Own and manage LABG’s P&L, ensuring sustainable growth and strong cost discipline.

  • Develop and monitor budgets, forecasts, business cases, and operational cost structures.

  • Identify opportunities to improve margins, productivity, and overall operational profitability.

  • Evaluate capital expenditure and operational investments based on business requirements and return on investment.

  • Monitor key financial and operational performance indicators and implement corrective actions where required.

4. Commercial & Business Development – Value Add
  • Support commercial initiatives and identify opportunities to enhance LABG’s revenue and customer proposition.

  • Leverage industry knowledge and customer relationships to identify potential new business opportunities.

  • Support pricing discussions, commercial proposals, contract negotiations, and tenders where required.

  • Build strong relationships with key customers, industry partners, and stakeholders.

  • Monitor market and industry trends and provide insights that support LABG’s strategic direction.

5. People Leadership & Performance Culture
  • Lead, mentor, and develop teams across logistics, warehouse, operations, and supporting functions.

  • Build a high-performing culture focused on accountability, customer service, continuous improvement, and execution.

  • Establish clear performance objectives and KPIs across operational teams.

  • Identify capability gaps and develop workforce planning, training, and succession initiatives.

  • Strengthen collaboration between LABG, the wider Group, and shared service functions.

6. Governance, Risk & Compliance
  • Ensure compliance with relevant regulatory, health and safety, quality, and company requirements.

  • Maintain strong operational controls and risk management practices.

  • Ensure appropriate business continuity and contingency plans are in place.

  • Safeguard company assets, inventory, data, and customer information.

  • Drive a strong culture of operational risk awareness and compliance.

7. Stakeholder Engagement & Group Alignment
  • Act as a senior representative of LABG with key customers, partners, suppliers, and industry stakeholders.

  • Provide regular operational and strategic updates to the Director of Operations and Group leadership.

  • Work closely with Finance, Sales, HR, IT, and other functions to deliver LABG’s business objectives.

  • Ensure LABG’s operational priorities remain aligned with wider Group strategies and shared service frameworks.

Job Requirements
  • Degree in Business, Logistics, Supply Chain Management, Operations Management, or a related discipline. An MBA or relevant postgraduate qualification is an advantage.

  • 10–15 years of progressive leadership experience in logistics, warehousing, 3PL, supply chain, distribution, or life sciences / healthcare distribution.

  • Proven track record in senior operational leadership, P&L management, and supply chain or logistics optimization.

  • Strong understanding of warehouse, transport, inventory, distribution, and supply chain operations.

  • Demonstrated experience driving process improvement, digital transformation, and operational scalability.

  • Strong commercial acumen with the ability to understand customer requirements, cost structures, margins, and business performance.

  • Business Development, sales, tender management, or commercial strategy experience is an advantage but not essential.

  • Strong strategic thinking and the ability to translate business objectives into measurable operational plans.

  • Excellent leadership, stakeholder management, negotiation, and communication skills.

  • Strong analytical, problem-solving, planning, and organizational abilities.

  • Comfortable operating in a fast-paced, growing, and evolving business environment.

  • Willingness to travel regionally as required.

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