General Insurance Account Servicing Executive (6+3 months contract)

Placement Professionals, LLC; Singapore; On-site; SGD 36,000 - 60,000; Full time

Job summary

A premier general insurance agency in Singapore is seeking a client service professional to manage and develop an assigned portfolio. You will build trusted relationships with clients and leads while delivering administrative support and top-notch customer service.

Role requires bilingual English/Chinese communication, MS Office proficiency, and the ability to multitask under pressure in a collaborative team. Location is near Chinatown; immediate start with 5-day work week (Mon–Fri, 9am–6pm).

Qualifications

• Min. Local Diploma with General Insurance Certification or Health Insurance certification.
• At least 2 years of related experience.
• Proficiency in Microsoft Office & IT skills.
• Proficiency in English and Chinese (to liaise with Mandarin speaking clients).
• Excellent customer-mindedness with good interpersonal and communications skills; able to multi-task.
• Able to work under pressure and in a team.

Responsibilities

• Manage, service and develop your assigned portfolio.
• Build relationships with clients and leads as trusted advisor.
• Provide administrative and customer service to clients related to general class of insurance products.
• Engage in discussions on improving company processes and product offerings.
• Billing of clients and any other related ad hoc duties.
• Work schedule: 5 days (Mon–Fri) 9am–6pm, near Chinatown; Immediate start.

Skills

English & Chinese

Customer service

Interpersonal skills

Multitasking

IT & MS Office

Teamwork

Organisational skills

Education

Diploma in General Insurance

Health Insurance Certification

Tools

MS Office

Job description

My client is one of Singapore’s premier and most established General Insurance Agencies, consistently shaping the evolution of the general insurance sector. They deliver a diverse range of insurance options featuring robust coverage that aligns closely with market and industry shifts. Their operations are fuelled by a dedication to product innovation and a customer-centric approach, ensuring tailored solutions for both individual and commercial clients. We pride ourselves on customer satisfaction and providing the most competitive rates for our valued clients.

Responsibilities

• Manage, service and develop your assigned portfolio
• Build relationships with cents & leads to serve as a trusted advisor to them
• Provide administrative and customer service to clients related to general class of insurance products
• Engage in discussions on improving company processes and product offerings
• Billing of clients and any other related ad hoc duties
• 5 Days (Mon to Fri) / 9am to 6pm / near Chinatown
• Immediate

Requirements

• Min. Local Diploma preferably with General Insurance Certification &/or Certification on Health Insurance
• To have at least 2 years of related/relevant experience
• Proficiency in Microsoft Office & IT Skills
• Proficiency in English and Chinese (to liaise with Mandarin speaking clients)
• Excellent customer-mindedness with good interpersonal and communications skills Independent, confident, meticulous, organised and able to multi-task efficiently
• Able to work under pressure and in a team