GenAI & Emerging Products — Process Solutions PM

TikTok; Singapore; On-site; SGD 180,000 - 240,000; Full time

Job summary

TikTok is seeking a Product & Process Solutions Program Manager to lead GenAI & Emerging Products safety initiatives from concept to live operations. You will partner with Product, Policy, R&D, Data and Global Operations to design scalable, automated safety workflows and deliver measurable improvements in moderation and AI safety evaluation.

The role emphasizes data-driven decision making, cross-functional collaboration, and a hands-on approach to building end-to-end solutions with AI tools.

Qualifications

• 3+ years of professional experience in product management, data science, or process automation.
• Experience with Generative AI tools and AI safety workflows.
• Strong analytical thinking and problem solving.
• Familiarity with AI-augmented agentic development tools including Codex, Claude Code and similar platforms.

Responsibilities

• Design end-to-end safety frameworks for GenAI & EP Operations workflows.
• Own full-lifecycle delivery of safety projects from planning to execution.
• Transform legacy reporting into AI-driven analytical models to generate insights.
• Lead optimization and automation opportunities across moderation and labeling processes.

Skills

Product mgmt

Data science

Process automation

Analytical thinking

Cross-functional collaboration

Tools

Codex

Claude Code

Job description

TikTok is seeking a Product & Process Solutions Program Manager to lead GenAI & Emerging Products safety initiatives from concept to live operations. You will partner with Product, Policy, R&D, Data and Global Operations to design scalable, automated safety workflows and deliver measurable improvements in moderation and AI safety evaluation.

The role emphasizes data-driven decision making, cross-functional collaboration, and a hands-on approach to building end-to-end solutions with AI tools.