Gelato Specialist / Store Assistant

Wild Crafted; Singapore; On-site; SGD 32,000 - 39,000; Full time

Benefits offered by this job

Fast career progression opportunities

Structured training and development

Performance incentives and bonuses

Work with a growing Singapore brand

Gelato privileges

Job summary

YEAH GELATO is hiring a Gelato Specialist / Store Assistant in Singapore. You will deliver exceptional customer service, conduct tastings, and present gelato to standard across multiple outlets. Join a fast-growing artisanal gelato brand with structured training and opportunities for career growth.

Salary ranges SGD 2,880–SGD 3,500 monthly depending on experience and position; successful candidates will contribute to a vibrant, fast-paced store environment while upholding food safety and SOPs.

Qualifications

• F&B, retail or customer service experience is an advantage.
• Training will be provided.

Responsibilities

• Provide excellent customer service and create a memorable customer experience
• Conduct product tasting and recommend gelato flavours to customers
• Prepare, serve and present gelato according to company standards
• Operate POS system and handle cashiering duties
• Maintain outlet cleanliness, food safety and hygiene standards
• Follow company SOPs and operational procedures
• Assist in staff scheduling and manpower planning
• Monitor inventory levels and place stock orders
• Receive and check incoming deliveries
• Prepare daily, weekly and monthly reports
• Support staff training and supervision
• Ensure operational excellence and SOP compliance
• Handle customer feedback and service recovery professionally
• Support outlet sales performance and team development

Skills

Customer service

Teamwork

Fast-paced environment

Communication skills

Retail experience

Training provided

Job description

Job Title

Gelato Specialist / Store Assistant

Occupation

FOOD AND BEVERAGE (F&B) MANAGER

Job Description & Requirements

YEAH GELATO – We Are Hiring!

Join one of Singapore’s fastest-growing artisanal gelato brands.

At YEAH GELATO, we craft fresh gelato fresh daily using premium natural ingredients, with no artificial additives or preservatives. With 6 outlets across Singapore and continued expansion plans, we are looking for passionate and motivated individuals to grow with our team.

Salary:
$2,880 – $3,500 per month (depending on experience and position)

Key Responsibilities

• Provide excellent customer service and create a memorable customer experience
• Conduct product tasting and recommend gelato flavours to customers
• Prepare, serve and present gelato according to company standards
• Operate POS system and handle cashiering duties
• Maintain outlet cleanliness, food safety and hygiene standards
• Follow company SOPs and operational procedures

Additional Responsibilities for Store Assistants

• Assist in staff scheduling and manpower planning
• Monitor inventory levels and place stock orders
• Receive and check incoming deliveries
• Prepare daily, weekly and monthly reports
• Support staff training and supervision
• Ensure operational excellence and SOP compliance
• Handle customer feedback and service recovery professionally
• Support outlet sales performance and team development

Requirements

• Positive attitude and strong sense of responsibility
• Customer-focused with excellent service mindset
• Able to work in a fast-paced environment
• Good communication and teamwork skills
• F&B, retail or customer service experience is an advantage
• Training will be provided

Why Join Us

• Fast career progression opportunities
• Structured training and development program
• Performance incentives and bonuses
• Work with a growing Singapore brand
• Enjoy gelato privileges

Work Locations

Multiple outlets across Singapore