Gelato Specialist / Store Assistant

WILD CRAFTED PTE. LTD.; Singapore; Vor Ort; SGD 32.000 - 39.000; Vollzeit

Benefits dieser Stelle

Gelato privileges

Career progression

Training program

Bonuses

Zusammenfassung

YEAH GELATO in Singapore is seeking a dedicated Gelato Specialist / Store Assistant to join our fast-growing artisanal gelato brand. You will deliver warm customer service, conduct tastings, and prepare gelato to standard across multiple outlets.

You will operate the POS, handle cashiering, maintain food safety, assist with inventory and reporting, and contribute to outlet sales with a positive attitude. Training is provided as the team expands.

Qualifikationen

• Customer-focused with a service mindset.
• Experience in F&B, retail or customer service is an advantage.
• Training will be provided.

Aufgaben

• Provide excellent customer service and create a memorable customer experience.
• Conduct product tasting and recommend gelato flavours to customers.
• Prepare, serve and present gelato according to company standards.
• Operate POS system and handle cashiering duties.
• Maintain outlet cleanliness, food safety and hygiene standards.
• Follow company SOPs and operational procedures.
• Assist in staff scheduling and manpower planning.
• Monitor inventory levels and place stock orders.
• Receive and check incoming deliveries.
• Prepare daily, weekly and monthly reports.
• Support staff training and supervision.
• Ensure operational excellence and SOP compliance.
• Handle customer feedback and service recovery professionally.
• Support outlet sales performance and team development.

Kenntnisse

Customer service

POS operation

Cashiering

Food safety

Outlet hygiene

SOP compliance

Teamwork

Communication

Tools

POS system

Jobbeschreibung

Job Title

Gelato Specialist / Store Assistant

Occupation

FOOD AND BEVERAGE (F&B) MANAGER

Job Description & Requirements

YEAH GELATO – We Are Hiring!

Join one of Singapore’s fastest-growing artisanal gelato brands.

At YEAH GELATO, we craft fresh gelato fresh daily using premium natural ingredients, with no artificial additives or preservatives. With 6 outlets across Singapore and continued expansion plans, we are looking for passionate and motivated individuals to grow with our team.

Salary:
$2,880 – $3,500 per month (depending on experience and position)

Key Responsibilities

• Provide excellent customer service and create a memorable customer experience
• Conduct product tasting and recommend gelato flavours to customers
• Prepare, serve and present gelato according to company standards
• Operate POS system and handle cashiering duties
• Maintain outlet cleanliness, food safety and hygiene standards
• Follow company SOPs and operational procedures

Additional Responsibilities for Store Assistants

• Assist in staff scheduling and manpower planning
• Monitor inventory levels and place stock orders
• Receive and check incoming deliveries
• Prepare daily, weekly and monthly reports
• Support staff training and supervision
• Ensure operational excellence and SOP compliance
• Handle customer feedback and service recovery professionally
• Support outlet sales performance and team development

Requirements

• Positive attitude and strong sense of responsibility
• Customer-focused with excellent service mindset
• Able to work in a fast-paced environment
• Good communication and teamwork skills
• F&B, retail or customer service experience is an advantage
• Training will be provided

Why Join Us

• Fast career progression opportunities
• Structured training and development program
• Performance incentives and bonuses
• Work with a growing Singapore brand
• Enjoy gelato privileges

Work Locations

Multiple outlets across Singapore