Fund Services VP - Strategic Client & Growth (Flexible Work)

Citco Fund Services (Singapore) Pte Ltd.; Singapore; On-site; SGD 180,000 - 260,000; Full time

Job summary

Citco Fund Services (Singapore) Pte Ltd. seeks a Vice President, Institutional Services to manage key client relationships and drive strategic initiatives across fund administration products. You will collaborate with Client Integration and operations teams to onboard new clients and deliver superior service.

The role requires strong leadership, finance domain knowledge, and a track record of cross-selling services within complex client portfolios in a fast-paced environment in Singapore.

Qualifications

• Bachelor or master level degree in accounting, finance, economics or professional accounting designation.
• 5-7 years’ experience in Financial Services, preferably with exposure to Product Control, Operations or Fund Accounting environments
• 3-5 years’ experience managing staff
• Experience with private equity and/or real estate structures is preferred
• Understanding of the transaction and investment cycle of private equity funds
• Excellent grasp of Citco’s technology platforms or ability to learn quickly

Responsibilities

• Establish professional relationships with clients and other key internal/external parties as required
• Drive strategic communication with clients and negotiate service level agreements (SLA)
• Develop a broad understanding of Citco business lines and product/service propositions
• Identify opportunities to expand existing relationships by cross-selling Citco products/services; coordinate new client integrations and launches
• Work with Client Integration and operations teams during onboarding of new clients
• Assist with RFP documentation and facilitate presentations and demos to prospective clients
• Collaborate with Operations to identify process improvements and system development to reduce risk and increase efficiency
• Review risk logs and coordinate incident resolution as necessary
• Compile periodic board reports, KPIs and client scorecards; conduct risk assessments and peer reviews
• Maintain client status, commentary and updates in CRM tools
• Lead operational due diligence reviews and client visits
• Participate in projects related to evolving business
• Support Executive Management in presentations to clients and prospects
• Visit clients regularly to evaluate service quality and priorities

Skills

Relationship management

Leadership

Financial services experience

Education

Bachelor or Master in accounting/finance/economics

Tools

Citco technology platforms

Job description

Citco Fund Services (Singapore) Pte Ltd. seeks a Vice President, Institutional Services to manage key client relationships and drive strategic initiatives across fund administration products. You will collaborate with Client Integration and operations teams to onboard new clients and deliver superior service.

The role requires strong leadership, finance domain knowledge, and a track record of cross-selling services within complex client portfolios in a fast-paced environment in Singapore.