Full-Time Receptionist (Singapore)

Asia Physio; Singapore; On-site; SGD 2,600 - 3,800; Full time

Benefits offered by this job

Onboarding & training

Structured work hours

Collaborative, team-focused culture

Job summary

Asia Physio in Singapore is hiring a proactive, highly organised Full-Time Clinic Receptionist to be the first contact for patients. You will manage scheduling, handle payments and insurance billing, support practitioners, and assist with daily clinic operations.

Ideal candidates have 1–2 years in clinic administration or customer service, strong English communication, and proficiency with scheduling software.

Qualifications

• 1–2 years in clinic administration or customer service within healthcare
• Strong communication skills in English
• Comfortable using scheduling or practice management software (Cliniko, Square, Circle, Excel/Google Sheets)
• Highly organised with excellent attention to detail
• Able to remain calm and professional in a busy, fast-paced environment
• Adaptable and comfortable living in shared accommodation
• Valid working rights in Singapore

Responsibilities

• Greet patients warmly and professionally, creating a positive first impression
• Manage appointment scheduling and rescheduling, both in person and over the phone
• Coordinate with physiotherapists, exercise physiologists and pilates instructors to ensure efficient patient flow and clinic scheduling
• Process patient payments, issue receipts, and manage end-of-day cash
• Oversee direct billing processes for insurance companies
• Maintain accurate patient records and handle confidential information with care
• Support daily front desk operations and assist in general administrative tasks

Skills

Customer service

English fluency

Scheduling software

Attention to detail

Calm under pressure

Education

Clinic administration experience

Tools

Cliniko

Square

Circle

Excel/Google Sheets

Job description

About Us

For over 20 years, Asia Physio has provided world-class physiotherapy and musculoskeletal care across Asia. Australian-owned and operating internationally in key hubs across Japan and Singapore, we are an English-speaking clinic dedicated to help active individuals, expats, local residents, and athletes recover quickly and stay at their best. Our work goes beyond treatment - we deliver exceptional patient outcomes, seamless clinical support, and outstanding customer service. Every role contributes to this experience, from reception and operational management through to hands-on clinical care. Our Singapore clinics are a professional, international, fast-paced environment that remains warm, supportive, and team-focused.

Position Overview

*SINGAPORE - FULL-TIME*

We are seeking a proactive, highly organised, and personable Full-Time Clinic Receptionist to join our Singapore team. As the primary point of contact for our patients, you will play a key role in delivering a smooth, premium front-desk experience. This year-round role involves managing patient scheduling, handling payments and insurance billing, supporting practitioner workflows, and assisting with daily clinic operations.

Key Responsibilities

• Greet patients warmly and professionally, creating a positive first impression
• Manage appointment scheduling and rescheduling, both in person and over the phone
• Coordinate with physiotherapists, exercise physiologists and pilates instructors to ensure efficient patient flow and clinic scheduling
• Process patient payments, issue receipts, and manage end-of-day cash
• Oversee direct billing processes for insurance companies
• Maintain accurate patient records and handle confidential information with care
• Support daily front desk operations and assist in general administrative tasks

What We're Looking For

• At least 1-2 year in clinic administration or customer service within the healthcare industry
• Strong communication skills in English
• Comfortable using scheduling or practice management software (e.g., Cliniko, Square, Circle, Excel/Google Sheets)
• Highly organised with excellent attention to detail
• Able to remain calm and professional in a busy, fast-paced environment
• Adaptable and comfortable living in shared accommodation
• Valid working rights in Singapore

What We Offer

• A secure, full-time, year-round position with an established international healthcare brand.
• Comprehensive onboarding, systems training, and ongoing operational support.
• Structured work hours providing a great work-life balance.
• A supportive, collaborative, and health-focused team culture in a prime Singapore location.
• Competitive base salary package with opportunities for professional growth.