Clinic Receptionist & Scheduling Coordinator

Asia Physio; Singapore; On-site; SGD 2,600 - 3,800; Full time

Benefits offered by this job

Onboarding & training

Structured work hours

Collaborative, team-focused culture

Job summary

Asia Physio in Singapore is hiring a proactive, highly organised Full-Time Clinic Receptionist to be the first contact for patients. You will manage scheduling, handle payments and insurance billing, support practitioners, and assist with daily clinic operations.

Ideal candidates have 1–2 years in clinic administration or customer service, strong English communication, and proficiency with scheduling software.

Qualifications

• 1–2 years in clinic administration or customer service within healthcare
• Strong communication skills in English
• Comfortable using scheduling or practice management software (Cliniko, Square, Circle, Excel/Google Sheets)
• Highly organised with excellent attention to detail
• Able to remain calm and professional in a busy, fast-paced environment
• Adaptable and comfortable living in shared accommodation
• Valid working rights in Singapore

Responsibilities

• Greet patients warmly and professionally, creating a positive first impression
• Manage appointment scheduling and rescheduling, both in person and over the phone
• Coordinate with physiotherapists, exercise physiologists and pilates instructors to ensure efficient patient flow and clinic scheduling
• Process patient payments, issue receipts, and manage end-of-day cash
• Oversee direct billing processes for insurance companies
• Maintain accurate patient records and handle confidential information with care
• Support daily front desk operations and assist in general administrative tasks

Skills

Customer service

English fluency

Scheduling software

Attention to detail

Calm under pressure

Education

Clinic administration experience

Tools

Cliniko

Square

Circle

Excel/Google Sheets

Job description

Asia Physio in Singapore is hiring a proactive, highly organised Full-Time Clinic Receptionist to be the first contact for patients. You will manage scheduling, handle payments and insurance billing, support practitioners, and assist with daily clinic operations.

Ideal candidates have 1–2 years in clinic administration or customer service, strong English communication, and proficiency with scheduling software.