Clinic Assistant

REGIS MEDICAL GROUP PTE. LTD.; Singapore; On-site; SGD 29,000 - 42,000; Full time

Benefits offered by this job

Friendly working environment

Career advancement opportunities

Modern clinic facilities

Flexible/hard work schedule options

Job summary

Regis Medical Group Pte. Ltd. in Singapore is seeking a patient‑oriented clinic support staff to ensure smooth operations and exceptional service. You will assist doctors, manage patient flow, and handle administrative tasks with a focus on accuracy and confidentiality.

The role requires strong communication, computer literacy, and a willingness to work on fixed or flexible hours including weekends and night shifts. Training and career growth are available within our modern clinic environment.

Qualifications

• Minimum: Higher NITEC in Service Skills or GCE O Level with English pass.
• Preferred: Diploma in Health Services Management (e.g. RP Health Services Management Diploma)

Responsibilities

• Operate day-to-day clinic functions.
• Handle registration and patient flow.
• Answer calls, WhatsApp, and email.
• Manage queue systems and appointments.
• Assist doctors during procedures and tests.
• Perform health screenings.
• Conduct 12-Lead ECGs.
• Stock control of drugs and consumables.
• End-of-day payment terminal settlement.

Skills

Customer service

Computer literacy

Team player

Attention to detail

Multitasking

Education

Higher NITEC / O Level English

Diploma in Health Services Management (preferred)

Tools

Clinic Management System

Job description

Regis Medical, a leading primary care provider in Singapore, prioritises seamless, patient-centered care. We integrate primary care, allied health, and traditional medicine with modern technology to deliver personalised solutions tailored to individual needs.

Our team works closely with competent and compassionate doctors and professionals to deliver high quality and focused care for a range of adult patients.

We are looking for future colleagues who are enthusiastic, open-minded and dedicated to patient care and service. We value individuals who can help us foster a healthy and positive work culture.

Applicants will be able to discuss flexi-work or reduced hours contracts with us.

Responsibilities include (but are not limited to):

• Operations of clinic
• Registration
• Answering Phone calls, Whatsapp and email
• Managing queue systems
• Conducting Health Screening
• Assisting the doctor with procedures and test
• Conducting 12-Lead Electrocardiogram
• Stocktaking and requisition of drugs and other consumables
• End-of-Day settlement of payment terminals

Requirements

Experience

• Recent graduates are welcome
• Preferred: At least 2-3 years working in a General Practitioner Clinic

Skills

• Computer Literacy (Word, Excel, Office) and ability to learn new system
• Experience with Computer based Clinic Management Systems will be preferred

Soft Skills and Attitude

• Excellent Customer Service
• Meticulous and pay attention to detail
• Calm under pressure
• Integrity and Honesty
• Working well with other professionals in a team
• Able to multi-task well
• Respect confidentiality and discretion in patient privacy and medical matters
• Willing to work weekdays, weekends, and night shift

We offer:

• A good, friendly working environment with clinical leaders who are on the ground.
• Opportunities for career advancement and growth within the company (up to managerial level)
• Modern and Beautiful Clinic Set-up purpose built for ease of use by employees
• Opportunity to participate in a challenging and exciting new field of healthcare
• Employee recognition for good performance
• Steady employment and working hours

Minimum qualifications:

• Minimum Requirement: Higher NITEC in Service Skills/GCE O Level with pass in English
• Preferred: Diploma in Health Services Management (e.g. Republic Polytechnic Health Services Management Diploma)