Patient Services & Front Desk Coordinator

Recruit Express Pte Ltd; Singapore; On-site; SGD 25,000 - 33,000; Full time

Job summary

Recruit Express Pte Ltd is seeking a Patient Service Associate to support SingHealth Polyclinics in Singapore. You will greet and register patients, coordinate referrals from specialists, and handle payments with courteous, professional service.

You will work on a rostered schedule, including early shifts and occasional Saturday work, and will be stationed at Health monitoring stations to take height, weight and blood pressure while delivering a friendly, professional patient experience.

Responsibilities

• Greet and register patients
• Coordinate specialists' consultation referrals
• Handle payments and respond to patient enquiries in a courteous and professional manner
• Manage patient concerns, ensuring timely resolution and escalation when necessary
• Communicate effectively with patients to provide a high level of customer service
• Will be stationed at Health monitoring station based on roster. Involved in taking height / weight and blood pressure for patients at Health monitoring station

Job description

Recruit Express Pte Ltd is seeking a Patient Service Associate to support SingHealth Polyclinics in Singapore. You will greet and register patients, coordinate referrals from specialists, and handle payments with courteous, professional service.

You will work on a rostered schedule, including early shifts and occasional Saturday work, and will be stationed at Health monitoring stations to take height, weight and blood pressure while delivering a friendly, professional patient experience.