Front Office Operations Supervisor

Crowne Plaza Hotel Changi Airport; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A premier hospitality establishment in Singapore is seeking a Rooms Controller. You will ensure operational efficiency across front office areas while providing exceptional service to guests. Responsibilities include supervising group bookings and addressing customer feedback. Ideal candidates hold a Diploma in Hospitality & Tourism and have at least a year of supervisory experience. Benefits include competitive salary, uniform, and training opportunities.

Benefits

Competitive salary

Room discounts

Comprehensive training

Qualifications

• Minimum 1 year of supervisory experience with management duties.
• Ability to assist with guest complaints and feedback.
• Experience with public address systems is an advantage.

Responsibilities

• Maintain information on guest and local events.
• Supervise group bookings and public address systems.
• Conduct shift briefings for team members.

Skills

Supervision

Guest Relations

Opera System Knowledge

Education

Diploma in Hospitality & Tourism

Job description

A premier hospitality establishment in Singapore is seeking a Rooms Controller. You will ensure operational efficiency across front office areas while providing exceptional service to guests. Responsibilities include supervising group bookings and addressing customer feedback. Ideal candidates hold a Diploma in Hospitality & Tourism and have at least a year of supervisory experience. Benefits include competitive salary, uniform, and training opportunities.