Front Desk & Visitor Experience Coordinator

Recruit Express Pte Ltd; Singapore; On-site; SGD 28,000 - 40,000; Full time

Job summary

Recruit Express Pte Ltd in Singapore is seeking a receptionist to greet visitors, manage the front desk, route calls, and coordinate mail and deliveries. The role is the first point of contact and requires a friendly, professional demeanor and attention to confidentiality.

Candidates should have at least a diploma or higher and prior admin or receptionist experience is preferred. Training will cover visitor management, routing, and client service standards.

Qualifications

• Minimum NITEC/ Diploma/ Degree in any discipline.
• Preferably with prior administrative or receptionist experiences.

Responsibilities

• Greet and welcome visitors professionally and courteously.
• Coordinate with staff regarding guest arrivals.
• Answer and route all incoming calls via the main hotline.
• Assess caller needs and identify the correct department or personnel to direct the call to.
• Handle incoming mail, parcels, and registered documents.
• Notify staff of incoming deliveries and assist in coordinating collection.
• Uphold a high level of professionalism, confidentiality, and customer service.
• Represent the company positively as the first point of contact.

Skills

Customer service

Telephone etiquette

Organisational skills

Education

NITEC/ Diploma/ Degree in any discipline

Tools

Microsoft Office

Job description

Recruit Express Pte Ltd in Singapore is seeking a receptionist to greet visitors, manage the front desk, route calls, and coordinate mail and deliveries. The role is the first point of contact and requires a friendly, professional demeanor and attention to confidentiality.

Candidates should have at least a diploma or higher and prior admin or receptionist experience is preferred. Training will cover visitor management, routing, and client service standards.