Front Office & Guest Experience Lead (Reception)

Referment; Singapore; On-site; SGD 40,000 - 70,000; Full time

Job summary

Referment is seeking a welcoming receptionist to become the primary front-of-house presence in its Singapore office. You’ll greet visitors, manage calls, coordinate mail, and keep the reception area tidy, while supporting facilities and team needs.

The role blends reception, facilities coordination and practical team support. Candidates should have at least three years in front-desk or customer-facing roles, strong communication, discretion with confidential information, and a willingness to

Qualifications

• At least three years' experience in reception, front-desk administration or another customer-facing role.
• A warm, professional manner and clear communication skills.
• Strong organisation and attention to detail, with a hands-on approach to varied office responsibilities.
• Good working knowledge of Microsoft Outlook, Word and Excel, plus an interest in learning emerging AI tools.
• The judgement and discretion to work with confidential information and senior visitors.

Responsibilities

• Welcome guests, clients and candidates, manage calls, and coordinate incoming and outgoing mail and packages.
• Manage meeting-room bookings and readiness, prepare refreshments and support the hosting of visitors.
• Keep shared spaces and pantry supplies well maintained, working with building management and external vendors when facilities issues arise.
• Support the wider team with expenses, documents, meeting materials and travel coordination.
• Arrange access and onboarding logistics for new joiners and visitors, and help deliver office events and social activities.

Skills

Communication skills

Organisation

Attention to detail

Discretion

Adaptability

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Referment is seeking a welcoming receptionist to become the primary front-of-house presence in its Singapore office. You’ll greet visitors, manage calls, coordinate mail, and keep the reception area tidy, while supporting facilities and team needs.

The role blends reception, facilities coordination and practical team support. Candidates should have at least three years in front-desk or customer-facing roles, strong communication, discretion with confidential information, and a willingness to