Enrollment & Front Desk Specialist

Achievers Dream Learning Centre; Singapore; On-site; SGD 27,000 - 36,000; Full time

Job summary

Achievers Dream Learning Centre in Singapore is seeking a friendly front desk coordinator to be the first point of contact for students and parents. You’ll handle registrations, enquiries, and payments while promoting class packages and schedules.

You’ll greet visitors, answer inquiries by phone, WhatsApp, or in person, assist with trial bookings, and coordinate make-up lessons. The role requires strong people skills, sales comfort, and a team‑oriented approach to keep the centre welcoming and

Qualifications

• Experience in customer service or sales preferred.
• Comfortable handling registrations and payments.
• Proficient with Office tools and quick learner.

Responsibilities

• Welcome and attend to walk-in visitors, students, and parents.
• Answer inquiries via phone, WhatsApp, or in person about courses, schedules, and policies.
• Guide parents through registration, trial bookings, and payment procedures.
• Effectively handle walk-ins and follow up on new leads.
• Explain tuition packages and promote courses to encourage enrolments.
• Assist with class scheduling, including rescheduling or cancellations.
• Coordinate make-up lessons and keep attendance records.
• Maintain student records, enrolments, and fee payment status.
• Prepare simple reports (attendance, billing) and support front desk tasks.
• Work with teachers and supervisors to support centre operations.

Skills

People skills

Sales ability

Communication

Organized

Multi-tasking

Teamwork

Tools

Microsoft Office

Google Suite

Job description

Achievers Dream Learning Centre in Singapore is seeking a friendly front desk coordinator to be the first point of contact for students and parents. You’ll handle registrations, enquiries, and payments while promoting class packages and schedules.

You’ll greet visitors, answer inquiries by phone, WhatsApp, or in person, assist with trial bookings, and coordinate make-up lessons. The role requires strong people skills, sales comfort, and a team‑oriented approach to keep the centre welcoming and