Adiminstrative Assistant / Receptionist

WIDE WINGS PTE. LTD.; Singapore; On-site; SGD 29,000 - 42,000; Full time

Job summary

WIDE WINGS PTE. LTD. is seeking a proactive Front Desk Officer to support daily school operations in Singapore.

You will greet parents, visitors, staff, and students with professionalism, accept goods for staff, and coordinate with colleagues to ensure smooth receipt and distribution of materials. You will manage calls, assist with forms, maintain attendance records, and support the Sick Bay with basic first aid and related clerical tasks.

Qualifications

• Minimum qualification: GCE A-Level or Diploma or equivalent.
• At least 3 years of frontline customer service experience in a school setting.
• Proficiency with Microsoft Word and Excel is required.

Responsibilities

• Attend to walk-in customers in a professional, prompt and friendly manner.
• Accept goods for staff and coordinate receipt with staff.
• Handle incoming calls and answer within 3 rings.
• Issue stationery and loan items; guide users on the correct forms to use.
• Notify the General Office when supplies in Sick Bay need replenishment.
• Administer basic first aid to students in the Sick Bay and issue excusal slips.
• Manage lost and found items; ensure quick labeling and organization.
• Perform data entry and verify completeness of forms (MOE FAS, leave applications).
• Update latecomer records via the Google form and issue late slips; inform OM of corrective actions.
• Schedule and manage parents’ appointments for Parents-Teachers Meetings.
• Assist Discipline Master with safekeeping of Ezlink cards and handphones for latecomers/students.

Skills

Customer service

Front desk

Education

GCE A-Level or Diploma

Tools

Microsoft Word

Microsoft Excel

Job description

Front desk duties include attending to the needs of walk-in customers (such as parents, visitors, partners, teachers, staff, and students) in a professional, prompt and friendly manner.
Accept goods on behalf of staff and coordinate with them to ensure receipt of the items.
Handle incoming calls professionally and ensure they are answered within 3 rings.
Issue stationery and loan items and provide guidance to users on the appropriate forms to use.
Notify the General Office when stationery and first aid supplies in the Sick Bay need replenishment. Administer basic first aid to injured or ill students in the Sick Bay and issue excuse chits for students who need to leave school early.
Manage lost and found items, ensuring they are promptly recorded, labeled, and organized in a timely manner.
Handle administrative duties such as data entry, verify and check on completeness of forms and documents submission such as MOE FAS application forms and leave application forms.
Handle the latecomers by updating the late coming details at the google form, issuing latecomer's slip, daily updating of students 'attendance and notifying OM on students issued with Corrective Work Order.
Manage parents’ appointments for key personnel during Parents-Teachers Meetings.
Support Discipline Master in the safekeeping of Ezlink cards/ handphone for latecomers/students.
The Personnel shall possess a minimum qualification of either a GCE A-Level certificate or a Diploma or an equivalent qualification.
The Personnel should preferably have three (3) years of experience in a school frontline customer service role.
Knowledge of Microsoft Word and Microsoft Excel