Front Desk & Patient Services Associate (Dental Clinic)

SMILEPOINT DENTAL CENTRE PTE. LTD.; Singapore; On-site; SGD 28,000 - 33,000; Full time

Benefits offered by this job

CPF

Paid leave

Medical insurance

Reward Leave

Incentives (performance/referral/punct

Job summary

Smile Point Dental Centre Pte. Ltd. in Singapore is seeking a front desk associate to welcome patients, manage check-ins, bookings and payments for a three-clinic group. You will ensure smooth patient flow and accurate handling of cash and insurance claims.

The role offers a 5-day rotating schedule with at least one weekend day, no night shifts, and training plus progression from Trainee to Senior Business Associate. CPF, paid leave, medical insurance, and incentives are provided.

Qualifications

• A local diploma or degree in any subject.
• Service experience in retail, F&B, hotel, beauty, or call centre.
• Clear written and spoken communication.
• Comfortable picking up new computer systems.
• No healthcare or dental experience needed.

Responsibilities

• Check patients in and out at the front desk, the first point of contact.
• Book, confirm and move appointments across the day.
• Take payments and handle cash and card accurately.
• Submit and track dental claims — CHAS, Medisave and private insurance.
• Answer calls, emails and counter enquiries.

Skills

Customer service

Cash handling

Communication

Computer literacy

Education

Local diploma or degree

Tools

Medisave system

Job description

Smile Point Dental Centre Pte. Ltd. in Singapore is seeking a front desk associate to welcome patients, manage check-ins, bookings and payments for a three-clinic group. You will ensure smooth patient flow and accurate handling of cash and insurance claims.

The role offers a 5-day rotating schedule with at least one weekend day, no night shifts, and training plus progression from Trainee to Senior Business Associate. CPF, paid leave, medical insurance, and incentives are provided.