Dental Front Desk Specialist - Patient Care & Payments

SMILEWORKS PTE LTD; Singapore; On-site; SGD 30,000 - 42,000; Full time

Benefits offered by this job

Annual Leave

Birthday Leave

Family Care Leave

AWS

Performance Bonus

Monthly Incentives

Medical & Dental

Job summary

SMILEWORKS PTE LTD in Singapore is seeking a friendly front desk receptionist to handle patient inquiries, registration, payments, and scheduling. You will enter charges in the clinic software, issue receipts, and maintain a tidy reception area.

Experience in dental or healthcare front desk is an advantage; training is provided for those with no prior experience. 5 days work week, weekends included, with benefits for staff development.

Qualifications

• Experience in dental/healthcare front desk/reception is an advantage.
• Computer literate.
• Good communication and interpersonal skills.
• Strong English language skills; bilingualism is an advantage.

Responsibilities

• Attend to patients' enquiries via call-in or walk-in, promptly and courteously.
• Register patients for appointments or walk-in treatment.
• Discharge patients by dispensing medications, handling payments, and scheduling next appointments.
• Collect payments accurately in all modes (cash, NETS, credit card, etc).
• Enter treatment charges and dental product sales in clinic software.
• Issue medical receipts and certificates; file treatment cards.
• Maintain clinic cleanliness and neatness.
• Support basic clinical tasks during peak hours.

Skills

Front desk / Reception

Communication

Computer literacy

Team player

English proficiency

Bilingual (advantage)

Job description

SMILEWORKS PTE LTD in Singapore is seeking a friendly front desk receptionist to handle patient inquiries, registration, payments, and scheduling. You will enter charges in the clinic software, issue receipts, and maintain a tidy reception area.

Experience in dental or healthcare front desk is an advantage; training is provided for those with no prior experience. 5 days work week, weekends included, with benefits for staff development.