Front Desk Officer

EU Holidays Pte Ltd; Singapore; On-site; SGD 30,000 - 42,000; Full time

Benefits offered by this job

Annual leave

Birthday leave

Company trip

Company dinner

Employee rates

Restaurant discounts

Job summary

EU Holidays Pte Ltd is seeking a polite, energetic Front Desk Officer to warmly welcome guests and provide directions at the entrance. This non-administrative role does not require computer skills, but you will maintain a professional reception area and assist guests with inquiries and special needs.

The position involves standing for long hours, working shifts including weekends and public holidays, and helping manage itineraries. A neat, presentable appearance and teamwork are essential.

Qualifications

• Friendly, patient, and confident in dealing with people.
• Presentable and neat appearance.
• Able to stand for long hours and stay alert.
• Able to carry light materials (Itinerary)
• Willing to work on shift, weekends and public holidays.
• Punctual, responsible, and a good team player.

Responsibilities

• Greet and welcome guests with a friendly attitude
• Provide simple directions or guide guests to assigned areas/seats
• Answer basic guest queries politely and confidently
• Maintain orderly guest flow and assist with crowd control when needed
• Ensure the reception/entry area is clean, tidy, and presentable
• Standby to assist guests with special needs or elderly visitors
• Report any issues or emergencies to supervisors immediately
• Assist in managing and organizing inventory of itinerary

Skills

Customer service

Communication

Professional appearance

Job description

We are looking for a polite, energetic, and customer-oriented Front Desk Officer to welcome and guide guests at our company. This role is non-administrative and does not require computer skills. Your main responsibility is to maintain a warm and professional presence at the front desk or entrance area, ensuring that all visitors feel well-received, assisted, and properly directed.

Job Responsibilities

• Greet and welcome guests with a friendly attitude
• Provide simple directions or guide guests to assigned areas/seats
• Answer basic guest queries politely and confidently
• Maintain orderly guest flow and assist with crowd control when needed
• Ensure the reception/entry area is clean, tidy, and presentable
• Standby to assist guests with special needs or elderly visitors
• Report any issues or emergencies to supervisors immediately
• Assist in managing and organizing inventory of itinerary

Job Requirements

• Friendly, patient, and confident in dealing with people
• Presentable and neat appearance
• Able to stand for long hours and stay alert
• Able to carry light materials (Itinerary)
• Willing to work on shift, weekends and public holidays
• Punctual, responsible, and a good team player

Company Benefits

• 14 days Annual Leave
• 1 additional Birthday Leave (T&Cs apply)
• Quarterly Birthday Celebrations
• Company Trip
• Company Dinner
• Employee Special Rates
• Employee Special Rates at Selected Restaurants