Front Desk Guest Experience Associate

EU HOLIDAYS PTE. LTD.; Singapore; On-site; SGD 28,000 - 38,000; Full time

Benefits offered by this job

14 days Annual Leave

Birthday Leave (1 extra)

Quarterly Birthday Celebrations

Company Trip

Company Dinner

Employee Special Rates

Employee Special Rates at Selected-?

Job summary

EU HOLIDAYS PTE. LTD. is seeking a courteous Front Desk Officer to welcome guests and guide them at the entry. The role is non-administrative and does not require computer skills, focusing on a warm, professional presence at the front desk.

You will greet guests, provide directions, answer basic questions, and help maintain orderly flow while ensuring the reception area remains neat and presentable. Weekend and public holiday shifts may be required.

Qualifications

• Genuine warmth and a courteous manner with visitors.
• Ability to handle guest enquiries politely and clearly.
• Neat personal appearance and professional conduct at all times.
• Comfort with standing for long periods and quick movement around the reception area.

Responsibilities

• Greet and welcome guests with a friendly attitude.
• Provide simple directions or guide guests to assigned areas/seats.
• Answer basic guest queries politely and confidently.
• Maintain orderly guest flow and assist with crowd control when needed.
• Ensure the reception/entry area is clean, tidy, and presentable.
• Standby to assist guests with special needs or elderly visitors.
• Report any issues or emergencies to supervisors immediately.
• Assist in managing and organizing inventory of itinerary.

Skills

Friendly demeanor

Customer service

Presentable

Stamina to stand

Job description

EU HOLIDAYS PTE. LTD. is seeking a courteous Front Desk Officer to welcome guests and guide them at the entry. The role is non-administrative and does not require computer skills, focusing on a warm, professional presence at the front desk.

You will greet guests, provide directions, answer basic questions, and help maintain orderly flow while ensuring the reception area remains neat and presentable. Weekend and public holiday shifts may be required.