Freight Forwarding Inside Sales Specialist

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 36,000 - 39,000; Full time

Job summary

The Supreme HR Advisory Pte Ltd is seeking an Indoor Sales Executive/Customer Service in Freight Forwarding. The role requires coordinating quotations, bookings and shipment execution with overseas offices and agents, handling import/export inquiries and ensuring high service standards.

You will liaise with customers and internal teams to ensure seamless shipment processing, monitor operations, and maintain strong relationships with vendors.

Qualifications

• 3+ years in freight forwarding or related field.
• Proficient in MS Office tools (Word, Excel).
• Strong communication and problem-solving abilities.

Responsibilities

• Respond promptly and professionally to client inquiries and maintain high service standards.
• Coordinate quotations, bookings and shipment execution with overseas offices and agents.
• Handle import/export inquiries across sea, air and land transport modes.
• Activate shipments based on selling rates and cost structures.
• Collaborate with sales and operations for smooth handover and follow-through.

Skills

Freight forwarding knowledge

Customer service

Quotation coordination

Shipment coordination

Invoice verification

Tools

MS Office (Word, Excel)

Job description

The Supreme HR Advisory Pte Ltd is seeking an Indoor Sales Executive/Customer Service in Freight Forwarding. The role requires coordinating quotations, bookings and shipment execution with overseas offices and agents, handling import/export inquiries and ensuring high service standards.

You will liaise with customers and internal teams to ensure seamless shipment processing, monitor operations, and maintain strong relationships with vendors.