Inside Sales Pro — Freight Forwarding

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 36,000 - 39,000; Full time

Job summary

THE SUPREME HR ADVISORY PTE. LTD. invites applications for an Indoor Sales Executive/ Customer Service role in Singapore, focusing on freight forwarding.

The position is 5 days a week, 9:00am–5:30pm, handling client inquiries, quotations, bookings and shipment execution. You will liaise with overseas offices and vendors, monitor sales and pipeline, and ensure smooth operation with internal departments. Requires at least 3 years in freight forwarding and strong MS Office skills; salary SGD

Qualifications

• At least 3 years of relevant experience in the freight forwarding industry.
• Very good proficiency with Microsoft Office Tools (Word, Excel etc.).

Responsibilities

• Respond promptly and professionally to client inquiries.
• Liaise with overseas offices and agents to coordinate quotations, bookings and shipment execution.
• Handle import/export enquiries and bookings across sea, air and land transport modes.
• Activate shipments based on confirmed selling rates and cost structures.
• Collaborate closely with sales personnel to ensure smooth handover and operational follow through.
• Source and maintain competitive rates from hauliers, shipping lines, co -loaders, overseas agents and subcontractors.
• Monitor sales performance and contribute to forecasting and pipeline tracking.
• Develop and maintain strong, long-term relationships with customers and vendors.
• Establish and manage client-specific standing orders or SOPs for recurring shipments.
• Working closely with internal departments (Sales, Operations, Finance) and external partners to ensure seamless execution.
• Check and verify incoming job-related invoices before submission to the Finance Department.
• Uphold all company policies including compliance, regulatory requirements, HSSE&Q standards, and Code of Business Conduct.
• Stay informed on industry trends, freight regulations, and market developments.
• Participate in training and development programs to enhance product knowledge and sales skills.
• Propose and implement process improvements to boost operational efficiency and customer

Skills

Microsoft Office

Job description

THE SUPREME HR ADVISORY PTE. LTD. invites applications for an Indoor Sales Executive/ Customer Service role in Singapore, focusing on freight forwarding.

The position is 5 days a week, 9:00am–5:30pm, handling client inquiries, quotations, bookings and shipment execution. You will liaise with overseas offices and vendors, monitor sales and pipeline, and ensure smooth operation with internal departments. Requires at least 3 years in freight forwarding and strong MS Office skills; salary SGD