Freight Forwarding Inside Sales Pro

THE SUPREME HR ADVISORY PTE. LTD.; Shenton Way; On-site; SGD 36,000 - 39,000; Full time

Job summary

The Supreme HR Advisory Pte. Ltd. is recruiting an Indoor Sales Executive / Customer Service for a Freight Forwarding role based in Singapore. You will handle inquiries, coordinate shipments, and support sales with operations teams to ensure timely delivery.

Ideal candidates have at least 3 years in freight forwarding, strong MS Office skills, and the ability to liaise with overseas offices and agents to quote, book, and execute shipments across sea, air and land.

Qualifications

• At least 3 years of relevant experience in the freight forwarding industry.
• Strong proficiency with Microsoft Office tools (Word, Excel, etc.).
• Ability to liaise with overseas offices and agents to coordinate quotations, bookings and shipment execution.

Responsibilities

• Respond promptly and professionally to client inquiries, ensuring high service standards.
• Coordinate quotations, bookings and shipment execution with overseas offices and agents.
• Handle import/export enquiries and bookings across sea, air and land transport modes.
• Activate shipments based on confirmed selling rates and cost structures.
• Collaborate with sales and operations teams to ensure smooth handover and follow-through.
• Source and maintain competitive rates from hauliers, shipping lines, and subcontractors.
• Monitor sales performance and contribute to forecasting and pipeline tracking.
• Develop and maintain strong, long-term relationships with customers and vendors.
• Check and verify incoming job-related invoices before submission to Finance.

Skills

Customer service

Sales coordination

Communication

Liaison with overseas offices

Tools

Microsoft Office

Excel

Job description

The Supreme HR Advisory Pte. Ltd. is recruiting an Indoor Sales Executive / Customer Service for a Freight Forwarding role based in Singapore. You will handle inquiries, coordinate shipments, and support sales with operations teams to ensure timely delivery.

Ideal candidates have at least 3 years in freight forwarding, strong MS Office skills, and the ability to liaise with overseas offices and agents to quote, book, and execute shipments across sea, air and land.