Freight Forwarding Inside Sales Specialist

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 36,000 - 39,000; Full time

Job summary

THE SUPREME HR ADVISORY PTE. LTD. is seeking an Indoor Sales Executive for Freight Forwarding in Singapore. You will respond promptly to client inquiries, liaise with overseas offices, coordinate quotations, bookings and shipment execution.

You will handle import/export enquiries and bookings across sea, air and land transport modes, source competitive rates, monitor sales performance and build long-term relationships with customers and vendors.

Qualifications

• At least 3 years of relevant experience in freight forwarding.
• Proficiency with Microsoft Office tools (Word, Excel).

Responsibilities

• Respond promptly and professionally to client inquiries, ensuring high service standards.
• Liaise with overseas offices and agents to coordinate quotations, bookings and shipment execution.
• Handle import/export enquiries and bookings across sea, air and land transport modes.
• Activate shipments based on confirmed selling rates and cost structures.
• Collaborate closely with sales personnel to ensure smooth handover and operational follow through.
• Source and maintain competitive rates from hauliers, shipping lines, co-loaders, overseas agents and subcontractors.
• Monitor sales performance and contribute to forecasting and pipeline tracking.
• Develop and maintain strong, long-term relationships with customers and vendors.
• Establish and manage client-specific standing orders or SOPs for recurring shipments.
• Working closely with internal departments and external partners to ensure seamless execution.
• Check and verify incoming job-related invoices before submission to the Finance Department.
• Uphold all company policies including compliance, regulatory requirements, HSSE&Q standards, and Code of Business Conduct.
• Stay informed on industry trends, freight regulations, and market developments.
• Participate in training and development programs to enhance product knowledge and sales skills.

Skills

Client communication

Sales coordination

Tools

Excel

Word

Job description

THE SUPREME HR ADVISORY PTE. LTD. is seeking an Indoor Sales Executive for Freight Forwarding in Singapore. You will respond promptly to client inquiries, liaise with overseas offices, coordinate quotations, bookings and shipment execution.

You will handle import/export enquiries and bookings across sea, air and land transport modes, source competitive rates, monitor sales performance and build long-term relationships with customers and vendors.