Freight Forwarding Customer Support Specialist

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 31,000 - 38,000; Full time

Job summary

THE SUPREME HR ADVISORY PTE. LTD. in Singapore seeks a Customer Service Executive for freight forwarding at Bukit Merah Central.

You will support the sales team, coordinate with customers, transporters and warehouses to ensure smooth shipments. You will prepare import/export documentation, verify costs, handle inquiries on freight rates and tracking, and liaise with overseas agents to facilitate delivery orders.

Qualifications

• With 1-2 years of relevant experience in freight forwarding

Responsibilities

• Provide support to the sales department
• Coordinate between customers, transporters, warehouses, and internal teams
• Prepare documentation for import, export, transshipment, and delivery order (D/O) release
• Verify all related costs and charges
• Handle customer enquiries on freight rates, shipment tracking, and related matters
• Liaise with overseas agents and customers to ensure smooth shipment processes

Job description

THE SUPREME HR ADVISORY PTE. LTD. in Singapore seeks a Customer Service Executive for freight forwarding at Bukit Merah Central.

You will support the sales team, coordinate with customers, transporters and warehouses to ensure smooth shipments. You will prepare import/export documentation, verify costs, handle inquiries on freight rates and tracking, and liaise with overseas agents to facilitate delivery orders.