Freight Forwarding Customer Service Specialist

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 31,000 - 38,000; Full time

Job summary

The Supreme HR Advisory Pte. Ltd. in Singapore is seeking a Customer Service Executive (Freight forwarding) to support the sales team and coordinate across customers, transporters, warehouses, and internal teams for smooth shipment execution.

You will prepare import/export and delivery order documentation, verify costs, and respond to freight-rate inquiries while liaising with overseas agents to ensure timely deliveries.

Qualifications

• 1–2 years of relevant experience in freight forwarding.

Responsibilities

• Provide support to the sales department.
• Coordinate between customers, transporters, warehouses, and internal teams.
• Prepare documentation for import, export, transshipment, and delivery order (D/O) release.
• Verify all related costs and charges.
• Handle customer enquiries on freight rates, shipment tracking, and related matters.
• Liaise with overseas agents and customers to ensure smooth shipment processes.

Skills

Customer service

Freight forwarding knowledge

Job description

The Supreme HR Advisory Pte. Ltd. in Singapore is seeking a Customer Service Executive (Freight forwarding) to support the sales team and coordinate across customers, transporters, warehouses, and internal teams for smooth shipment execution.

You will prepare import/export and delivery order documentation, verify costs, and respond to freight-rate inquiries while liaising with overseas agents to ensure timely deliveries.