Food & Beverage Captain: Elevate Guest Experience

IHG Hotels & Resorts; Singapore; On-site; SGD 33,480 - 51,336; Full time

Benefits offered by this job

Duty Meal Allowance

Birthday Off

Medical Benefits

Dental Benefits

Insurance Coverage

F&B Discount 25-50% at IHG Singapore

Employee Rate worldwide

Room to Grow

Job summary

Hotel Indigo Singapore Katong, part of IHG Hotels & Resorts, is seeking a Food & Beverage Captain for Baba Chews Restaurant (Non-Halal). You will be based at the hotel and ensure exceptional guest experiences across room service and pool side.

The role requires a High School or Vocational Certificate in hospitality with at least 1 year of related experience; bartending/wine knowledge is a plus. You will uphold grooming standards and support daily promotions and team growth.

Qualifications

• Knowledge of all food & beverage menu items available to Room Service and pool side.
• Experience with wine and wine pairings is desirable.

Responsibilities

• Know the full F&B menu for Room Service and pool side.
• Demonstrate knowledge of wine pairings.
• Greet guests and provide prompt service for items ordered.
• Occasionally take room service orders by telephone and via guest apps.
• Collect orders from the kitchen and ensure they are prepared and presented correctly.
• Keep informed about daily promotions, specials, and updates.
• Check back with guests to ensure satisfaction and identify further needs.
• Maintain storage areas, cleanliness and organization.
• Anticipate guest or operational needs and report issues to supervision.
• Maintain high standards of personal grooming and wear uniform at all times.
• Perform other duties as assigned by the F&B Operations Manager.

Skills

Menu knowledge

Wine knowledge

Guest service

Phone/app ordering

Education

High School or Vocational Certificate in Hotel Management / F&B

Job description

Hotel Indigo Singapore Katong, part of IHG Hotels & Resorts, is seeking a Food & Beverage Captain for Baba Chews Restaurant (Non-Halal). You will be based at the hotel and ensure exceptional guest experiences across room service and pool side.

The role requires a High School or Vocational Certificate in hospitality with at least 1 year of related experience; bartending/wine knowledge is a plus. You will uphold grooming standards and support daily promotions and team growth.