F&B Captain: Guest Experience & Wine Pairings

InterContinental Hotels Group; Singapore; On-site; SGD 40,000 - 60,000; Full time

Benefits offered by this job

Birthday Off

Medical Benefits

Insurance Coverage

25–50% F&B Discount at IHG Singapore

Special Employee Rate at IHG Hotels

Room to Grow Opportunities

Job summary

Hotel Indigo Singapore Katong is seeking a Food & Beverage Captain to lead room service and poolside dining at Baba Chews Restaurant (Non-Halal). You will manage guest orders, ensure timely delivery, and maintain high service standards in a vibrant hotel setting.

Ideal candidates have a high school or vocational certificate in hotel management or F&B, with at least one year of related experience. Bartending skills are a bonus, and you’ll enjoy benefits and career growth within IHG properties.

Qualifications

• Knowledge of all F&B menu items for room service and poolside operations.
• Good wine knowledge and ability to suggest pairings.
• Greet guests and provide prompt service for items ordered.
• Experience with taking room service orders by phone or apps is a plus.

Responsibilities

• Ensure room service orders are collected from the kitchen and presented correctly.
• Read and retain daily promotions and F&B specials.
• Anticipate guest or operational needs and check back to ensure satisfaction.
• Maintain cleanliness and proper storage of supplies and equipment.
• Report equipment issues to the Room Service Manager.
• Perform other duties as assigned by F&B Operations Manager.

Skills

Guest service

Wine knowledge

Telephone orders

Education

High School or Vocational Certificate in Hotel Management/F&B

Job description

Hotel Indigo Singapore Katong is seeking a Food & Beverage Captain to lead room service and poolside dining at Baba Chews Restaurant (Non-Halal). You will manage guest orders, ensure timely delivery, and maintain high service standards in a vibrant hotel setting.

Ideal candidates have a high school or vocational certificate in hotel management or F&B, with at least one year of related experience. Bartending skills are a bonus, and you’ll enjoy benefits and career growth within IHG properties.