FOH Operations Lead — Western Dining

THE FOREIGN PROJECT PTE. LTD.; Singapore; On-site; SGD 56,000 - 89,000; Full time

Job summary

The Foreign Project Pte. Ltd. is seeking a Restaurant Operations Manager to lead daily Western dining operations, ensuring service excellence and consistent standards. You will oversee front-of-house teams, scheduling, and cost controls to drive guest satisfaction.

The role emphasizes hands-on leadership, staff development, and collaboration with kitchen and management to optimize operations, promotions, and events while maintaining food safety and quality across the venue.

Qualifications

• Minimum 2 years of restaurant management or supervisory experience.
• Prior experience working in a Western restaurant or Western dining concept.

Responsibilities

• Lead, train, and manage the front-of-house team to deliver excellent guest service and operational efficiency.
• Plan and schedule staff to meet service demands.
• Monitor inventory levels and control operating costs to optimize restaurant profitability.
• Manage guest feedback by resolving service-related issues promptly and professionally.
• Ensure compliance with food safety, hygiene, and workplace regulations to maintain a safe environment.
• Collaborate with kitchen and management teams to identify and implement operational improvements.
• Support and coordinate promotions, events, and initiatives to boost sales and enhance guest experience.
• Maintain high standards of food quality, service, and cleanliness throughout the restaurant.

Skills

Leadership

Staff management

Customer service

Communication

Problem solving

Job description

The Foreign Project Pte. Ltd. is seeking a Restaurant Operations Manager to lead daily Western dining operations, ensuring service excellence and consistent standards. You will oversee front-of-house teams, scheduling, and cost controls to drive guest satisfaction.

The role emphasizes hands-on leadership, staff development, and collaboration with kitchen and management to optimize operations, promotions, and events while maintaining food safety and quality across the venue.