Guest Experience & Restaurant Ops Leader

DHYAN FOOD IMPEX PTE. LTD.; Singapore; On-site; SGD 42,000 - 68,000; Full time

Job summary

DHYAN FOOD IMPEX PTE. LTD. in Singapore seeks an experienced Restaurant Operations Leader to oversee daily front‑of‑house activities, ensure smooth service, and uphold quality and hygiene standards.

You will manage staff, scheduling, guest service, inventory, and cash handling while driving profitability and delivering exceptional dining experiences. This hands‑on role requires strong leadership, clear communication, and the ability to coordinate effectively with kitchen teams in a fast‑paced

Qualifications

• Oversee daily restaurant operations to maintain smooth and efficient service.
• Lead, supervise, and manage front‑of‑house staff to achieve high performance.
• Ensure customer service excellence by maintaining food quality and dining experience.
• Handle customer feedback, enquiries, and complaints professionally to resolve issues.
• Manage staff scheduling, attendance tracking, and manpower allocation.
• Monitor sales, control expenses, and drive restaurant profitability.
• Ensure accurate cash handling and prepare daily sales reports.
• Monitor inventory levels and stock usage to prevent shortages.
• Maintain cleanliness and comply with food hygiene regulations.
• Recruit, train, and develop staff to build a skilled team.
• Coordinate communication between front‑of‑of-house and kitchen teams.
• Enforce company policies and operating standards consistently.

Job description

DHYAN FOOD IMPEX PTE. LTD. in Singapore seeks an experienced Restaurant Operations Leader to oversee daily front‑of‑house activities, ensure smooth service, and uphold quality and hygiene standards.

You will manage staff, scheduling, guest service, inventory, and cash handling while driving profitability and delivering exceptional dining experiences. This hands‑on role requires strong leadership, clear communication, and the ability to coordinate effectively with kitchen teams in a fast‑paced