FMCG Sales Admin: Orders & Customer Support (Tuas)

AlwaysHired Pte. Ltd.; Singapore; On-site; SGD 51,000 - 61,000; Full time

Job summary

AlwaysHired Pte. Ltd. in Tuas, Singapore, is seeking a capable Order Processing/ Sales Support professional to join the team. You will handle customer orders, quotations, invoices, and coordinate with warehouse and logistics to ensure timely deliveries.

The role requires strong administrative skills, attention to detail, and the ability to liaise with customers and internal teams. Working hours are 9:00 AM to 6:00 PM, five days a week, with potential ad-hoc duties as needed.

Responsibilities

• Process and manage customer orders accurately and efficiently.
• Prepare quotations, invoices, delivery orders, and other sales documents.
• Coordinate closely with customers, Sales Representatives, warehouse, logistics, and internal departments.
• Follow up on order fulfilment, deliveries, stock availability, and order status.
• Handle order amendments, cancellations, urgent requests, and customer enquiries.
• Provide timely updates to customers and the sales team on order progress.
• Assist with customer account creation and required documentation.
• Investigate and coordinate solutions for order and delivery-related issues.
• Maintain accurate records, filing, and sales documentation.
• Provide general administrative and operational support to the sales team.
• Perform other ad-hoc duties as assigned by management.

Job description

AlwaysHired Pte. Ltd. in Tuas, Singapore, is seeking a capable Order Processing/ Sales Support professional to join the team. You will handle customer orders, quotations, invoices, and coordinate with warehouse and logistics to ensure timely deliveries.

The role requires strong administrative skills, attention to detail, and the ability to liaise with customers and internal teams. Working hours are 9:00 AM to 6:00 PM, five days a week, with potential ad-hoc duties as needed.