Floor & Service Captain (Part-Time) – Elevate Guests

TG Group Pte Ltd; Singapore; On-site; SGD 15,000 - 21,000; Part time

Benefits offered by this job

Employee discounts

Shift allowance

Meal allowance

Training and professional development

Job summary

Three Blind Pigs is seeking a Floor / Service Captain for Part-Time hours in Singapore. You will lead warm, attentive service and coordinate with kitchen and front-of-house teams to ensure smooth operations and guest satisfaction.

Ideal candidates are passionate about hospitality, energetic, with strong communication and a proactive service mindset. They should be prepared to work weekends and holidays and be a strong team player in a fast-paced dining environment.

Qualifications

• Passionate about hospitality and delivering excellent customer service.
• Energetic, cheerful personality with a genuine interest in engaging with guests.
• Strong communication and interpersonal skills.
• Positive service mindset with ability to anticipate guests’ needs.
• Willing to work shifts including weekends and public holidays.
• Able to work independently while being a strong team player.

Responsibilities

• Welcome and seat guests promptly and warmly, creating a positive first impression.
• Familiarise yourself with the restaurant layout, menu items, promotions, and daily specials to assist guests confidently.
• Prepare pre-operation and service stations to ensure the team is ready for service.
• Take food and beverage orders accurately, including special requests and dietary requirements.
• Enter orders into the POS system and ensure all requests are clearly communicated to the kitchen.
• Recommend menu items and beverages, and upsell where appropriate.
• Serve food and beverages according to service standards and the correct order sequence.
• Coordinate closely with the kitchen and Front-of-House team to ensure timely and smooth service.
• Proactively attend to guests’ needs, including clearing tables, refilling drinks, and taking additional orders.
• Check in with guests throughout their dining experience and respond promptly to any concerns or requests.
• Handle guest feedback professionally and work with the Supervisor / F&B Manager to resolve issues and ensure guest satisfaction.
• Process and close bills accurately using the POS system.
• Maintain cleanliness and organisation of the dining, service, and pantry areas throughout operations.
• Assist with stocktaking, pantry organisation, and other operational duties when required.
• Follow all food hygiene, workplace safety, and restaurant policies and procedures.
• Support fellow team members and contribute to a positive and collaborative working environment.
• Report any accidents, incidents, or operational issues to management promptly.
• Carry out other duties as assigned by the Supervisor / Manager.

Skills

Hospitality passion

Customer service

Strong communication

Positive service mindset

Team player

Shift flexibility

Job description

Three Blind Pigs is seeking a Floor / Service Captain for Part-Time hours in Singapore. You will lead warm, attentive service and coordinate with kitchen and front-of-house teams to ensure smooth operations and guest satisfaction.

Ideal candidates are passionate about hospitality, energetic, with strong communication and a proactive service mindset. They should be prepared to work weekends and holidays and be a strong team player in a fast-paced dining environment.