F&B Floor/Bar Captain (Weekdays Only - FT)

TG GROUP PTE. LTD.

Singapore

On-site

SGD 25,000 - 30,000

Full time

14 days+

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Benefits offered by this job

Employee discounts
Shift allowance
Meal allowance
Training
Medical insurance
Dental insurance

Job summary

Three Blind Pigs in Singapore is seeking enthusiastic Front-of-House candidates for Floor / Service Captain roles across full-time and part-time shifts. You will welcome guests, coordinate with kitchen and service teams, and ensure warm, attentive, and professional dining experiences in a fast-paced setting.

You’ll manage seating, take orders, upsell where appropriate, handle guest feedback, and help keep the dining area clean and well-organised.

Qualifications

  • Passionate about hospitality and delivering excellent customer service.
  • Positive, energetic, and cheerful with guests.
  • Strong communication and interpersonal skills.
  • Positive service mindset with initiative and reliability.
  • Able to work independently and as part of a team.
  • Willing to work shifts, including weekends and public holidays.

Responsibilities

  • Welcome and seat guests promptly and warmly, creating a positive first impression
  • Familiarise yourself with the restaurant layout, menu items, promotions, and daily specials to assist guests confidently
  • Prepare pre-operation and service stations to ensure the team is ready for service
  • Take food and beverage orders accurately, including special requests and dietary requirements
  • Enter orders into the POS system and ensure all requests are clearly communicated to the kitchen
  • Recommend menu items and beverages, and upsell where appropriate
  • Serve food and beverages according to service standards and the correct order sequence
  • Coordinate closely with the kitchen and Front-of-House team to ensure timely and smooth service
  • Proactively attend to guests’ needs, including clearing tables, refilling drinks, and taking additional orders
  • Check in with guests throughout their dining experience and respond promptly to any concerns or requests
  • Handle guest feedback professionally and work with the Supervisor / F&B Manager to resolve issues and ensure guest satisfaction
  • Process and close bills accurately using the POS system
  • Maintain cleanliness and organisation of the dining, service, and pantry areas throughout operations
  • Assist with stocktaking, pantry organisation, and other operational duties when required
  • Follow all food hygiene, workplace safety, and restaurant policies and procedures
  • Support fellow team members and contribute to a positive and collaborative working environment
  • Report any accidents, incidents, or operational issues to management promptly
  • Carry out other duties as assigned by the Supervisor / Manager

Skills

Hospitality
Customer service
Communication
Interpersonal skills
Team player
Initiative
Fast-paced

Tools

POS system

Job description

Full-time and Part-time positions available.

About Three Blind Pigs

Three Blind Pigs brings a playful twist to dining with a speakeasy-inspired atmosphere, serving American and Mexican-inspired dishes alongside creative cocktails.

We are looking for enthusiastic and service-oriented individuals to join our Front-of-House team as a Floor / Service Captain. If you enjoy creating memorable guest experiences, working with a fun and energetic team, and thrive in a fast-paced environment, we’d love to hear from you.

The Role

As a Floor / Service Captain, you will play an important role in ensuring smooth daily operations while delivering warm, attentive, and professional service to our guests.

You will work closely with the Front-of-House and kitchen teams to maintain service standards, respond to guests’ needs, and ensure every guest has an enjoyable dining experience.

Key Responsibilities

  • Welcome and seat guests promptly and warmly, creating a positive first impression
  • Familiarise yourself with the restaurant layout, menu items, promotions, and daily specials to assist guests confidently
  • Prepare pre-operation and service stations to ensure the team is ready for service
  • Take food and beverage orders accurately, including special requests and dietary requirements
  • Enter orders into the POS system and ensure all requests are clearly communicated to the kitchen
  • Recommend menu items and beverages, and upsell where appropriate
  • Serve food and beverages according to service standards and the correct order sequence
  • Coordinate closely with the kitchen and Front-of-House team to ensure timely and smooth service
  • Proactively attend to guests’ needs, including clearing tables, refilling drinks, and taking additional orders
  • Check in with guests throughout their dining experience and respond promptly to any concerns or requests
  • Handle guest feedback professionally and work with the Supervisor / F&B Manager to resolve issues and ensure guest satisfaction
  • Process and close bills accurately using the POS system
  • Maintain cleanliness and organisation of the dining, service, and pantry areas throughout operations
  • Assist with stocktaking, pantry organisation, and other operational duties when required
  • Follow all food hygiene, workplace safety, and restaurant policies and procedures
  • Support fellow team members and contribute to a positive and collaborative working environment
  • Report any accidents, incidents, or operational issues to management promptly
  • Carry out other duties as assigned by the Supervisor / Manager

What We’re Looking For

  • Passionate about hospitality and delivering excellent customer service
  • Positive, energetic, and cheerful personality with a genuine interest in engaging with guests
  • Strong communication and interpersonal skills
  • Positive service mindset with the ability to anticipate and respond to guests’ needs
  • Responsible, proactive, and willing to take initiative
  • Able to work independently while being a strong team player
  • Comfortable working in a fast-paced restaurant environment
  • Good grooming standards and professional personal presentation
  • Willing to work shifts according to operational needs, including weekends and public holidays
  • For FT candidates: Prior F&B or service experience is preferred, with bar or beverage service experience considered an added advantage

What We Offer

Full-Time (FT)

  • Salary: SGD 2,200 – SGD 2,700/month
  • 5 working days per week

Other Benefits

  • Employee discounts
  • Shift allowance
  • Meal allowance
  • Training and professional development opportunities
  • Medical and dental insurance
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