F&B Floor & Service Captain – Bar & Dining Lead

TG GROUP PTE. LTD.; Singapore; On-site; SGD 25,000 - 30,000; Full time

Benefits offered by this job

Employee discounts

Shift allowance

Meal allowance

Training

Medical insurance

Dental insurance

Job summary

Three Blind Pigs in Singapore is seeking enthusiastic Front-of-House candidates for Floor / Service Captain roles across full-time and part-time shifts. You will welcome guests, coordinate with kitchen and service teams, and ensure warm, attentive, and professional dining experiences in a fast-paced setting.

You’ll manage seating, take orders, upsell where appropriate, handle guest feedback, and help keep the dining area clean and well-organised.

Qualifications

• Passionate about hospitality and delivering excellent customer service.
• Positive, energetic, and cheerful with guests.
• Strong communication and interpersonal skills.
• Positive service mindset with initiative and reliability.
• Able to work independently and as part of a team.
• Willing to work shifts, including weekends and public holidays.

Responsibilities

• Welcome and seat guests promptly and warmly, creating a positive first impression
• Familiarise yourself with the restaurant layout, menu items, promotions, and daily specials to assist guests confidently
• Prepare pre-operation and service stations to ensure the team is ready for service
• Take food and beverage orders accurately, including special requests and dietary requirements
• Enter orders into the POS system and ensure all requests are clearly communicated to the kitchen
• Recommend menu items and beverages, and upsell where appropriate
• Serve food and beverages according to service standards and the correct order sequence
• Coordinate closely with the kitchen and Front-of-House team to ensure timely and smooth service
• Proactively attend to guests’ needs, including clearing tables, refilling drinks, and taking additional orders
• Check in with guests throughout their dining experience and respond promptly to any concerns or requests
• Handle guest feedback professionally and work with the Supervisor / F&B Manager to resolve issues and ensure guest satisfaction
• Process and close bills accurately using the POS system
• Maintain cleanliness and organisation of the dining, service, and pantry areas throughout operations
• Assist with stocktaking, pantry organisation, and other operational duties when required
• Follow all food hygiene, workplace safety, and restaurant policies and procedures
• Support fellow team members and contribute to a positive and collaborative working environment
• Report any accidents, incidents, or operational issues to management promptly
• Carry out other duties as assigned by the Supervisor / Manager

Skills

Hospitality

Customer service

Communication

Interpersonal skills

Team player

Initiative

Fast-paced

Tools

POS system

Job description

Three Blind Pigs in Singapore is seeking enthusiastic Front-of-House candidates for Floor / Service Captain roles across full-time and part-time shifts. You will welcome guests, coordinate with kitchen and service teams, and ensure warm, attentive, and professional dining experiences in a fast-paced setting.

You’ll manage seating, take orders, upsell where appropriate, handle guest feedback, and help keep the dining area clean and well-organised.