Floor Operations Lead

FU EATING HOUSE PRIVATE LIMITED; Singapore; On-site; SGD 32,000 - 42,000; Full time

Job summary

FU Eating House Private Limited is seeking a reliable Supervisor to oversee daily floor operations and lead our frontline team in Singapore. You will ensure staff stay on schedule, maintain high quality and safety standards, and deliver smooth daily operations.

Responsibilities include leading and supervising staff, monitoring workflow, enforcing SOPs and safety rules, addressing customer and staff issues, tracking inventory, and reporting to management.

Qualifications

• Strong leadership, communication, and problem-solving skills in a fast-paced environment.
• Organized, dependable, and able to guide teams effectively under pressure.

Responsibilities

• Lead & Supervise Staff: Assign daily tasks, plan shift rosters, train new hires, and motivate team members to hit daily targets.
• Monitor Daily Operations: Oversee workflow on the floor, solve day-to-day operational issues quickly, and ensure deadlines are met.
• Enforce Quality & Safety: Ensure all staff follow company SOPs, workplace safety rules, and hygiene/quality standards at all times.
• Handle Customer & Staff Issues: Address escalated customer inquiries or complaints professionally and resolve minor team conflicts.
• Track Inventory & Equipment: Monitor daily stock/supplies, minimize waste, and report equipment faults for repair promptly.
• Report to Management: Record daily attendance, shift logs, and operational performance updates for the Manager.

Skills

Leadership

Team management

Operations

Job description

FU Eating House Private Limited is seeking a reliable Supervisor to oversee daily floor operations and lead our frontline team in Singapore. You will ensure staff stay on schedule, maintain high quality and safety standards, and deliver smooth daily operations.

Responsibilities include leading and supervising staff, monitoring workflow, enforcing SOPs and safety rules, addressing customer and staff issues, tracking inventory, and reporting to management.