F&B Floor Supervisor: Lead Service & Ops Excellence

OLLIM PTE. LTD.; Singapore; Sur place; SGD 36 000 - 47 000; Plein temps

Avantages offerts par ce poste

Monthly variable sales incentive

Annual completion bonus of 1 month’s/1

Annual completion bonus of 1 month’s

Medical coverage

Group discount (Dining & Salon)

Training & Career Growth

Overseas outlet cross-training

Résumé du poste

INITIA GROUP in Singapore is seeking a Restaurant Floor Supervisor to oversee daily restaurant operations on the floor, ensuring efficiency and high service standards. You will lead a team, coordinate with floor management, and ensure safety, cleanliness, and guest satisfaction.

Excellent communication and conflict-resolution skills are required, with availability for weekends and holidays. This full-time role offers performance incentives and opportunities to travel to overseas outlets as the

Qualifications

• Diploma or Bachelor’s degree in hospitality or related fields.
• Prior experience as an F&B supervisor or in a similar role within hospitality.
• Strong leadership, communication, and customer service skills.
• Excellent conflict resolution and team management abilities.
• Availability to work within restaurant operating hours, including weekends and holidays.

Responsabilités

• Work closely with the Floor Asst. Manager and Floor Manager for smooth floor operations.
• Supervise opening and closing operations and ensure standard protocols are followed.
• Interact positively with customers and solicit feedback to ensure satisfaction.
• Demonstrate positive leadership to inspire team members.
• Supervise and maintain cleanliness of the outlet.
• Ensure compliance with safety and sanitation regulations.
• Respond promptly to customer complaints and propose solutions.

Connaissances

Leadership

Communication

Customer service

Formation

Diploma or Bachelor's degree in hospitality or related fields

Description du poste

INITIA GROUP in Singapore is seeking a Restaurant Floor Supervisor to oversee daily restaurant operations on the floor, ensuring efficiency and high service standards. You will lead a team, coordinate with floor management, and ensure safety, cleanliness, and guest satisfaction.

Excellent communication and conflict-resolution skills are required, with availability for weekends and holidays. This full-time role offers performance incentives and opportunities to travel to overseas outlets as the