Floor Operations Lead — Assistant Supervisor

FU EATING HOUSE PRIVATE LIMITED; Singapore; On-site; SGD 28,000 - 39,000; Full time

Job summary

FU EATING HOUSE PRIVATE LIMITED is seeking an Assistant Supervisor to support the Supervisor in managing daily floor operations and guiding frontline staff. You will help assign tasks, monitor workflows, and ensure targets are met with accuracy.

The role emphasizes safety, quality, and teamwork; you will train staff, address minor issues, assist with stock checks, and help with admin duties to maintain smooth day-to-day operations.

Qualifications

• Good communication, teamwork, and problem-solving skills in a fast-paced environment.
• Responsible, organized, and able to stay calm under pressure.

Responsibilities

• Support Daily Operations: Assist in assigning daily tasks, monitoring floor workflows, and ensuring shift targets and deadlines are met smoothly.
• Guide & Train Staff: Help onboard, coach, and motivate team members on the floor to maintain high productivity and service standards.
• Enforce Safety & Quality: Ensure staff follow company SOPs, workplace safety guidelines, and hygiene/quality standards at all times.
• Resolve Frontline Issues: Address minor customer inquiries, complaints, or operational hiccups quickly, escalating major issues to the Supervisor.
• Monitor Stock & Equipment: Check daily supplies, assist with stock counts, minimize waste, and report any equipment faults promptly.
• Assist with Admin & Reporting: Help track staff attendance, shift handover logs, and daily operational checklists.

Job description

FU EATING HOUSE PRIVATE LIMITED is seeking an Assistant Supervisor to support the Supervisor in managing daily floor operations and guiding frontline staff. You will help assign tasks, monitor workflows, and ensure targets are met with accuracy.

The role emphasizes safety, quality, and teamwork; you will train staff, address minor issues, assist with stock checks, and help with admin duties to maintain smooth day-to-day operations.