Floor Operations Lead: Team Coach & Quality Guardian

RASA KAMPUNG PTE. LTD.; Singapore; On-site; SGD 42,000 - 60,000; Full time

Job summary

RASA KAMPUNG PTE. LTD. in Singapore seeks a reliable Supervisor to oversee daily floor operations and lead the frontline team. You will ensure staff stay on schedule, maintain quality and safety standards, and deliver smooth daily operations.

With hands-on leadership and strong communication, you will train new hires, plan shifts, monitor performance, and keep operations efficient for a fast-paced environment.

Qualifications

• 3 years of relevant experience.
• Strong leadership, communication, and problem-solving skills in a fast-paced environment.
• Organized, dependable, and able to guide teams effectively under pressure.

Responsibilities

• Lead & supervise staff: Assign daily tasks, plan shift rosters, train new hires, and motivate team members to hit daily targets.
• Monitor Daily Operations: Oversee workflow on the floor, solve day-to-day operational issues quickly, and ensure deadlines are met.
• Enforce Quality & Safety: Ensure all staff follow SOPs, workplace safety rules, and hygiene/quality standards at all times.
• Handle Customer & Staff Issues: Address escalated customer inquiries or complaints professionally and resolve minor team conflicts.
• Track Inventory & Equipment: Monitor daily stock/supplies, minimize waste, and report equipment faults for repair promptly.
• Report to Management: Record daily attendance, shift logs, and operational performance updates for the Manager.

Skills

Leadership

Communication

Problem solving

Team guidance

Job description

RASA KAMPUNG PTE. LTD. in Singapore seeks a reliable Supervisor to oversee daily floor operations and lead the frontline team. You will ensure staff stay on schedule, maintain quality and safety standards, and deliver smooth daily operations.

With hands-on leadership and strong communication, you will train new hires, plan shifts, monitor performance, and keep operations efficient for a fast-paced environment.