Flight operation executive

JET ASIA MANAGEMENT PTE. LTD.; Singapore; On-site; SGD 27,000 - 47,000; Full time

Job summary

JET ASIA MANAGEMENT PTE. LTD. in Singapore is seeking an Operations Coordinator to support daily flight operations, including flight arrangements, crew requirements, ground services, and documentation.

You will liaise with clients, pilots, and service providers to ensure smooth operations and receive on-the-job training to develop aviation knowledge and skills. Thorough engagement with the Flight Operations team, meticulous recordkeeping, and proactive communication will be essential as you

Qualifications

• Diploma or equivalent qualification in Hospitality, Tourism, Travel Management, Business Administration, or a related field preferred.
• No aviation experience required; training will be provided.
• Willing to work flexible hours, including weekends and public holidays, when operationally required.

Responsibilities

• Coordinate flight schedules, ground handling, transportation, accommodation, catering, and other logistical arrangements.
• Liaise with service providers to confirm arrangements, monitor flight updates, communicate changes, and coordinate alternatives.
• Maintain flight records, schedules, correspondence, and operational documents.
• Coordinate crew travel, accommodation, transportation, reporting arrangements, and training schedules.
• Assist with coordinating flight permits, airport slots, ground handling confirmations, and other operational requirements under guidance.

Skills

English communication

Organizational skills

Multi-tasking

Education

Diploma or equivalent in Hospitality/Travel/Tourism/Business Administration

Job description

Job Summary

Coordinate daily flight operations, including flight arrangements, crew requirements, ground services, and operational documentation. Liaise with clients, pilots, and service providers to ensure smooth operations. On-the-job training will be provided to develop the necessary aviation knowledge and skills.

Key Responsibilities

• Flight & Travel Coordination
  • Coordinate flight schedules, ground handling, transportation, accommodation, catering, and other logistical arrangements.
  • Liaise with service providers to confirm arrangements, monitor flight updates, communicate changes, and coordinate alternative arrangements when required.
  • Follow up on outstanding arrangements to ensure timely completion.
• Crew Coordination
  • Coordinate crew travel, accommodation, transportation, reporting arrangements, and training schedules.
  • Maintain crew schedules and records, and communicate itinerary changes and operational updates promptly.
• Documentation & Administrative Support
  • Maintain flight records, schedules, correspondence, and operational documents.
  • Assist with coordinating flight permits, airport slots, ground handling confirmations, and other operational requirements under the guidance of the operations team.
  • Track outstanding arrangements and deadlines to ensure timely completion.
• Operational & Team Support
  • Work closely with the Flight Operations team to coordinate tasks before, during, and after each flight.
  • Assist with monitoring flight movements, managing schedule changes, and ensuring proper communication.
  • Learn and follow company procedures and aviation requirements through on-the-job training and perform other duties as assigned by the Flight Operations Manager.

Qualifications & Requirements

• Diploma or equivalent qualification in Hospitality, Tourism, Travel Management, Business Administration, or a related field preferred.
• Experience in hotel concierge, hospitality, tourism, travel coordination, customer service, or logistics is an advantage.
• No prior aviation experience required; training will be provided.
• Good written and verbal English communication skills.
• Strong organizational skills, attention to detail, and ability to manage multiple tasks and deadlines.
• Service-oriented, proactive, resourceful, and able to handle last-minute changes calmly.
• Able to communicate eectively, work independently and in a team, and follow up on outstanding tasks.
• Willing to work flexible hours, including weekends and public holidays, when operationally required.

Key Competencies & Performance Expectations

• Timely and accurate coordination of flight arrangements and operational tasks.
• Clear communication and eective follow-up with clients, crew, colleagues, and service providers.
• Accurate recordkeeping and timely completion of documentation and assigned tasks.
• Ability to prioritize competing tasks and respond eiciently to unexpected changes.
• Professional service standards, accountability, teamwork, and proper task handovers.
• Continuous development of aviation knowledge and adherence to company procedures.