OPERATIONS MANAGER

Aventa Services Pte. Ltd.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Aventa Services Pte. Ltd. in Singapore is recruiting to oversee airport operations and lead staff, ensuring accurate planning, deployment, and training. You will handle daily tasks, coordinate schedules, and manage essential reports for the department.

The role requires a degree or higher, 4+ years in airport operations with customer service, and 2+ years in a leadership role, with shift/weekend availability.

Qualifications

• Minimum Degree and above.
• 4+ years in airport ops with customer service.
• 2+ years in a management or leadership role.
• Able to work on shifts and weekends/ PH.

Responsibilities

• Oversee airport operations and plan staff schedules.
• Coordinate reporting and paperwork for operations.
• Assist in redeploying staff to meet manpower needs.
• Train new staff and ensure product knowledge is delivered.
• Participate in daily operations and vendor interactions.
• Maintain flight lists and manage department inventory.

Skills

Airport operations

Customer service

Team leadership

Education

Bachelor's degree or higher

Job description

Assist in overseeing Airport operations as required.

Assist in coordinating airport operations including planning staff schedules, and relevant reports/paperwork.

Assist in the re-deployment of staff where required and ensure that manpower requirements are met for all the various staff groups.

Assist in training new staff in the department and ensure product knowledge is accurately delivered to staff.

Participate and help the staff with the daily operations.

Possess full knowledge of handling airport services provided by the company.

Responsible for all ordering, inventory, stationery, and stocks for daily use for own department.

Receiving and maintaining records and accounts for all flights serviced and attended.

Attend to vendors’ queries, feedback, and complaints in a timely professional way.

Conducting and submitting monthly flight lists for accounting purposes.

Any additional duties (including hands-on duties) as required.

Requirements

Minimum Degree and above

Minimum 4 years’ relevant industry experience, with a demonstrable sound knowledge of airport operations and customer service with an airline, airport or ground handling company

Minimum 2 years in a management or leadership role

Able to work on shifts and weekends/ PH.