FL Customer Service Support [FLO FLC]

Maersk Line Limited; Singapore; Hybrid; SGD 33,000 - 56,000; Full time

Job summary

Maersk Line Limited is seeking a detail‑oriented logistics administrator to handle import/export customs permits and related documentation. You will liaise with customs officers, update customers on shipment status, and coordinate payments with Finance for timely clearance.

The role requires 1+ year in logistics, proficiency in MS Office/Excel, and familiarity with Warehouse Management Systems. Overtime may be required in a fast-paced environment.

Qualifications

• GCE O level, A level or diploma in business/administration or logistics.
• At least 1 year of relevant logistics experience preferred.
• Proficiency in MS Office & Excel.

Responsibilities

• Process import/export customs permits for warehouse goods.
• Process duty payment permits for local domestic sale.
• Liaise with customs officers for shipment arrivals/departures.
• Update customers on status of shipment arrivals and departures.
• Arrange cheque requisitions to carriers with Finance.

Skills

MS Office

Excel

Administrative skills

Communication skills

Education

GCE O level / A level / Diploma in Business or Logistics

Tools

WMS

Job description

• Processing of import and export customs permits for warehouse goods
• Processing of the duty payment permit for local domestic sale
• Liaise with customs officer for the shipment arrivals and departure
• Ensure accuracy of the information applied in the customs permit
• Responsible for updating the customers on the status of shipment arrival and departure
• Arrange for the cheque requisition to shipping carrier with Finance division
• Arrange for prompt customs clearance with third party service providers
• Liaise with internal customers for goods and receipt and release

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
We are happy to support your need for any adjustments during the application and hiring process.

Requirements

• GCE 'O' level, GCE 'A' level, Diploma/Advanced/Higher/Graduate Diploma in Business studies/ Administration management, Logistics/Transportation or equivalent.
• At least 1 year of relevant working experience in the logistics industry preferred
• Added advantage if possess Certificate of Customs Competency Test for Declarants by Singapore Customs
• Proficiency in MS office, Excel
• Experience with a Warehouse Management System (WMS) is preferred and will be considered an advantage.
• Ability to work in a dynamic and fast pace environment while maintaining a positive attitude and providing exemplary customers services
• Possess strong administrative skills and communication skills
• Able to perform overtime when required
• Candidates with many years experience can be considered for supervisor role.