FL Customer Service Support [FLO FLC]

A.P. Moller - Maersk; Singapore; On-site; SGD 31,000 - 47,000; Full time

Job summary

Maersk is seeking a logistics administrator to process import/export customs permits for warehouse goods and duty permits for domestic sales, liaise with customs officers on shipments, and ensure accurate permit information. The role involves updating customers on shipment status and coordinating cheques with Finance for carriers, aiming for timely customs clearance with third-party providers.

The candidate should have a relevant diploma, at least one year in logistics, and proficiency in MS

Qualifications

• GCE 'O' level, GCE 'A' level, Diploma/Advanced/Higher/Graduate Diploma in Business studies/ Administration management, Logistics/Transportation or equivalent.
• At least 1 year of relevant working experience in the logistics industry preferred.
• Certificate of Customs Competency Test for Declarants by Singapore Customs is a plus.
• Proficiency in MS Office, Excel.

Responsibilities

• Processing of import and export customs permits for warehouse goods.
• Processing of the duty payment permit for local domestic sale.
• Liaise with customs officer for the shipment arrivals and departure.
• Ensure accuracy of the information applied in the customs permit.
• Responsible for updating the customers on the status of shipment arrival and departure.
• Arrange for the cheque requisition to shipping carrier with Finance division.
• Arrange for prompt customs clearance with third party service providers.
• Liaise with internal customers for goods receipt and release.

Skills

Customer service

Communication

MS Excel

Overtime

Education

Diploma in Business logistics

GCE O-level

GCE A-level

Tools

WMS

Job description

Responsibilities:

• Processing of import and export customs permits for warehouse goods
• Processing of the duty payment permit for local domestic sale
• Liaise with customs officer for the shipment arrivals and departure
• Ensure accuracy of the information applied in the customs permit
• Responsible for updating the customers on the status of shipment arrival and departure
• Arrange for the cheque requisition to shipping carrier with Finance division
• Arrange for prompt customs clearance with third party service providers
• Liaise with internal customers for goods and receipt and release

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing [e-mail].

Requirements:

• GCE 'O' level, GCE 'A' level, Diploma/Advanced/Higher/Graduate Diploma in Business studies/ Administration management, Logistics/Transportation or equivalent.
• At least 1 year of relevant working experience in the logistics industry preferred
• Added advantage if possess Certificate of Customs Competency Test for Declarants by Singapore Customs
• Proficiency in MS office, Excel
• Experience with a Warehouse Management System (WMS) is preferred and will be considered an advantage.
• Ability to work in a dynamic and fast pace environment while maintaining a positive attitude and providing exemplary customers services
• Possess strong administrative skills and communication skills
• Able to perform overtime when required
• Candidates with many years experience can be considered for supervisor role.
• 5 days’ work week (8.30am to 6.00pm)