Field Systems Engineer: Hands-on Hardware & Networking

EXEO Global Pte Ltd; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

EXEO Global Pte Ltd in Singapore is seeking a Systems Engineer with hardware expertise in x86/x64, storage, and networking to deliver post-sales and pre-sales support in dynamic enterprise environments.

You will troubleshoot hardware, OS, virtualization, and infrastructure issues, perform on-site and remote support, and coordinate with field technicians. A diploma/degree in IT and 3–5 years experience are required; vendor certifications are preferred.

Qualifications

• 3–5 years’ experience in a similar field.
• Diploma or degree in IT related discipline.
• Strong x86/storage mid to enterprise hardware experience.
• Well trained in field engineering, troubleshooting methodology.
• Hardware troubleshooting in x86/x64 systems (IBM/HP/Dell/Cisco UCS).
• Familiar with data center OS, virtualization and infrastructure setup.
• Clear communication, team player, goal oriented.
• Independent hardware maintenance and services coordination.
• Service-oriented and open mindset.
• Thrives in a fast-paced collaborative environment.
• Able to lift and move parts < 15kg; rack mounting capability.

Responsibilities

• Provide field break-fix support based on SLA (24x7).
• Perform problem determination, action plan creation, and remote support when needed.
• Serve as technical ambassador for assigned key accounts.
• Provide post-sales project implementation, onsite support and coordination.
• Break-fix scope includes inspection, checklists, hardware troubleshooting and replacement.
• Deliver high-quality services and customer satisfaction to clients.

Skills

x86/x64 hardware

Storage systems

Network hardware

Troubleshooting

Remote support

Field engineering

SLA adherence

OS virtualization

Education

Diploma/Degree IT

Tools

Cisco UCS

VMware

Hyper-V

NetApp

Job description

EXEO Global Pte Ltd in Singapore is seeking a Systems Engineer with hardware expertise in x86/x64, storage, and networking to deliver post-sales and pre-sales support in dynamic enterprise environments.

You will troubleshoot hardware, OS, virtualization, and infrastructure issues, perform on-site and remote support, and coordinate with field technicians. A diploma/degree in IT and 3–5 years experience are required; vendor certifications are preferred.