X86 Enterprise Support Engineer - Field & 24/7

EXEO Global Pte Ltd; Singapore; On-site; SGD 42,000 - 64,000; Full time

Job summary

EXEO Global Pte Ltd in Singapore is seeking a motivated field engineer with hardware knowledge to support x86 enterprise infrastructure. You will provide on-site and remote diagnostics, repair, and preventive maintenance, delivering high-quality service to our clients under strict SLA guidelines.

The ideal candidate has 1–2 years in hardware field engineering, a IT-related diploma, relevant certifications, good communication skills, and the ability to work independently or in a team while

Qualifications

• 1–2 years in hardware field engineering or similar role.
• Diploma in IT-related discipline.
• Certifications such as CompTIA A+, Server+ or relevant.
• Experience with Windows Server, Linux/Unix and virtualization.
• Strong communication and teamwork abilities.
• Able to lift <15kg and assemble/disassemble servers.

Responsibilities

• Provide field support based on SLA (24x7).
• Perform standby duty on rotation basis.
• Provide post-sales project implementation and onsite support.
• Troubleshoot hardware, operating systems, virtualization and IT infrastructure.
• Maintain tidy work area and equipment.
• Provide weekly activity updates.
• Drive upskilling with latest technologies and corporate changes.
• Work independently with minimal supervision.
• Handle ad-hoc tasks as directed by supervisor.

Skills

x86 hardware experience

Communications

Problem solving

Team player

Independent work

Physical ability

Education

Diploma in IT-related discipline

CompTIA A+ / Server+ certifications

Tools

Windows Server

Linux/Unix

Virtualization

Job description

EXEO Global Pte Ltd in Singapore is seeking a motivated field engineer with hardware knowledge to support x86 enterprise infrastructure. You will provide on-site and remote diagnostics, repair, and preventive maintenance, delivering high-quality service to our clients under strict SLA guidelines.

The ideal candidate has 1–2 years in hardware field engineering, a IT-related diploma, relevant certifications, good communication skills, and the ability to work independently or in a team while