Field Service Engineer & Aftermarket Sales Support (SAP)

CPM/Pacific Private Ltd.; Singapore; Sur place; SGD 60 000 - 90 000; Plein temps

Résumé du poste

CPM/Pacific Private Ltd. in Singapore is seeking a technically skilled professional to manage project lifecycles from BOM creation in SAP B1 to commissioning and after-sales support.

You will provide field service assistance for maintenance, installation, operation and start-up, and prepare field reports after each trip. The role requires travel up to 30-50% and experience in customer service, sales support or project management is a plus.

Qualifications

• Bachelor's degree in engineering or equivalent work experience
• Willingness to travel up to 30-50%
• Customer service, sales support or project management experience is a plus
• Experience with ERP systems (SAP Business One preferred), Excel, CAD (AutoCAD & Inventor preferred)

Responsabilités

• Manage project lifecycle from BOM creation in SAP B1 to commissioning and after-sales inquiries.
• Provide technical field assistance for maintenance, installation, operation and start-up; prepare customer field reports after trips.
• Assist the service and sales teams with technical and process information for after-market sales.
• Coordinate customer service and purchasing for after-market sales and delivery.
• Regularly visit prospects, customers, and agents to provide technical advice and generate sales opportunities.
• Maintain and analyse records of opportunities, quotes and contacts and act on them.
• Perform other related duties as assigned

Connaissances

Customer service

Sales support

Project management

ERP systems

Excel

CAD

Formation

Bachelor's degree in engineering

Outils

SAP Business One

Excel

AutoCAD

Inventor

Description du poste

CPM/Pacific Private Ltd. in Singapore is seeking a technically skilled professional to manage project lifecycles from BOM creation in SAP B1 to commissioning and after-sales support.

You will provide field service assistance for maintenance, installation, operation and start-up, and prepare field reports after each trip. The role requires travel up to 30-50% and experience in customer service, sales support or project management is a plus.