Service Admin – Contract to Perm, SAP/SFDC, Scheduling

STAFFKING PTE. LTD.; Singapore; On-site; SGD 30,000 - 36,000; Part time

Benefits offered by this job

Contract: 6 months

Career growth

West Singapore location

Job summary

STAFFKING PTE. LTD. in Singapore is seeking a proactive Aftersales Service Administrator to manage end-to-end service administration, including contracts, warranties, repairs and billing.

You will coordinate with field engineers, sales teams and dealers to ensure smooth operations and high customer satisfaction. The role requires 1–2 years in Aftersales/Service Operations or Sales Support, with SAP and Salesforce experience.

Qualifications

• Nitec/Higher Nitec or Diploma in Business Administration, Engineering, Supply Chain or related discipline.
• 1–2 years of experience in Aftersales Service Administration / Service Operations / Sales Support.
• Experience handling service contracts, warranty administration, repair coordination or preventive maintenance scheduling is a plus.

Responsibilities

• Manage end-to-end service administration including contracts, warranty claims, repair coordination, billing, service requests and preventive maintenance scheduling.
• Prepare service quotations and respond to customer and dealer enquiries promptly.
• Coordinate with field service engineers, sales teams, dealers and internal departments for smooth operations.
• Maintain service records, inventory and operational data using SAP and Salesforce.
• Support service pricing reviews and after-sales initiatives.
• Prepare operational reports and analyze service data to improve efficiency and performance.
• Document and standardise service processes to support operational excellence.
• Ensure timely completion of service activities with high customer satisfaction.
• Perform any other ad-hoc duties as assigned.

Skills

Aftersales Service Administration

Service Operations

Sales Support

End-to-end service administration

Education

Nitec / Higher Nitec / Diploma in related disciplines

Tools

SAP

Salesforce (SFDC)

Job description

STAFFKING PTE. LTD. in Singapore is seeking a proactive Aftersales Service Administrator to manage end-to-end service administration, including contracts, warranties, repairs and billing.

You will coordinate with field engineers, sales teams and dealers to ensure smooth operations and high customer satisfaction. The role requires 1–2 years in Aftersales/Service Operations or Sales Support, with SAP and Salesforce experience.