Field Service cum QA Engineer

Nutek Pte Ltd; Singapore; On-site; SGD 50,000 - 80,000; Full time

Job summary

Nutek Pte Ltd in Singapore is seeking a Field Service cum QA Engineer to install, commission, and perform QA checks on automated production machines at customer sites. You will diagnose mechanical and electrical issues, provide remote support when possible, travel locally and overseas for deployments, and work with production and engineering teams to ensure stringent quality before shipment.

We value meticulous technicians with strong communication and a proactive team approach, ready to engage

Qualifications

• Diploma or degree in Electrical, Software, Mechatronics, or Mechanical Engineering.
• Minimum 1 year hands-on field service, QA/QC, or equipment troubleshooting experience.
• Familiarity with industrial control systems and PLC programming (Siemens, Omron).
• Willingness to travel locally and overseas for international projects.
• Strong problem-solving and quality-first mindset.
• Excellent interpersonal and communication skills.

Responsibilities

• Installation & Commissioning: On-site installation, setup and preventive maintenance to ensure optimal performance.
• Field Service & Troubleshooting: Respond to service calls and diagnose/mechanics/electrical issues to minimize downtime.
• Remote Technical Support: Diagnose and resolve issues remotely via phone, email, and online platforms.
• Quality Assurance: Pre-delivery inspections and testing to guarantee quality before shipment.
• Local & Global Deployment Support: Travel for on-site support, training and troubleshooting.
• Technical Training & Enablement: Provide training and product knowledge sessions to customers and partners.
• Issue Resolution: Investigate feedback, perform root-cause analysis, implement corrective actions.

Skills

Industrial control systems

PLC troubleshooting

Structured Text

Siemens

Omron

Education

Electrical/Mechatronics Engineering

Job description

Field Service cum QA Engineer

In this role, you will have the unique opportunity to engage in field service, site installation, and perform Quality check on all completed machines.

Leading companies choose Nutek, we conceptualises, designs and manufactures automated production systems to customer specifications.

We Believe That Every Person Matters. It is All About You. Work with Us.

What You Will Do (Key Responsibilities):

• Installation & Commissioning: Execute on-site installation, setup, and preventive maintenance of the machinery to ensure optimal operational performance.

• Field Service & Troubleshooting: Respond promptly to customer service calls, effectively diagnosing and resolving mechanical or electrical issues to minimize equipment downtime.

• Remote Technical Support: Diagnose and resolve technical issues remotely via telephone, email, and online platforms, ensuring timely and effective issue resolution without requiring site visits when possible.

• Quality Assurance (QC): Perform rigorous pre-delivery inspections and functional testing on all assembled machines to guarantee strict quality compliance before shipment. Collaborate with production, engineering, and other teams to resolve quality issues and support supplier quality management.

• Local & Global Deployment Support: Travel locally and internationally as required to provide on-site technical support, commissioning assistance, client training, and troubleshooting for customers and partners.

• Technical Training & Enablement: Provide technical training and product knowledge sessions to customers, distributors, and service partners, conducting comprehensive in-house and on-site instruction.

• Issue Resolution: Collaborate cross-functionally to investigate customer feedback, conduct root-cause analysis, and implement long-term corrective actions.
  

What We Are Looking For (Requirements):

• Education: Diploma or Degree in Electrical, Software, Mechatronics, Mechanical Engineering, or a related field.

• Experience: Minimum 1 year of hands-on field service, QA/QC, or equipment troubleshooting experience, preferably within Industrial Automation, Manufacturing, or related sectors. Fresh graduates are also welcome to apply.

• Automation & Software Skills: Familiarity with industrial control systems and PLC troubleshooting or programming (Siemens, Omron, Structured Text). Candidates with or without direct hands-on experience are welcome to apply.

• Travel Mobility: Willingness to travel locally for domestic clients and possess a valid passport for overseas travel to support international projects.

• Technical Proficiency: Highly meticulous with a strong quality-first mindset and advanced technical problem-solving capabilities.

• Client Management: Proven ability to confidently manage customer expectations, build technical trust, and collaboratively resolve issues both on-site and remotely.

• Soft Skills: A proactive team player with excellent interpersonal, verbal, and presentation communication skills.

We regret that only shortlisted candidates will be notified.