Field Service Engineer (Automation)

WGT EHR PTE. LTD.; Singapore; On-site; SGD 32,000 - 47,000; Full time

Job summary

WGT EHR PTE. LTD. is seeking a skilled service technician to perform on-site installation, commissioning, maintenance and training of manufacturing automation equipment at customer sites in Singapore.

You will analyze equipment failures, prepare service reports, support FAT preparation, monitor tickets, and explore upgrade opportunities while traveling overseas on short notice.

Qualifications

• Diploma in Electronics or Mechanical Engineering is required.
• 1–3 years of experience operating automated equipment.
• Experience with servo motors and robotics.
• Ability to install software and configure PCs and machines.
• Ability to read mechanical, pneumatic and electrical drawings.
• Strong analytical and technical problem-solving skills.
• Willingness to learn new technologies regularly.
• Willingness to travel overseas on short notice.

Responsibilities

• Conduct on-site installation, commissioning, decommissioning, repair, training, and preventive maintenance of manufacturing automation equipment.
• Analyze equipment failures and identify root causes to repair effectively.
• Assist in FAT preparation and prepare for installation work.
• Monitor open service tickets and promptly resolve equipment issues.
• Respond to phone and on-site support requests.
• Promote value-added services, spare parts, upgrades during site visits.
• Prepare and present accurate, detailed service reports promptly.

Skills

Servo motors

Robotics

Software installation

PC setup

Reading drawings

Problem solving

Willingness to learn

Travel flexibility

Education

Diploma in Electronics or Mechanical Engineering

Job description

Descriptions:

• Conduct on-site installation, commissioning, decommissioning, repair, training, and preventive maintenance of manufacturing automation equipment.
• Analyze equipment failures and identify root causes to effectively repair equipment failures.
• Assist in Factory Acceptance Test preparation and prepare for installation work.
• Monitor all open service tickets and promptly resolve equipment issues.
• Respond to phone support and onsite support requests.
• Promote additional value-added services, spare parts, upgrades, and other relevant offerings when visiting customer sites or as opportunities arise.
• Prepare and present accurate, detailed service reports in a timely manner.

Requirements:

• Diploma in Electronics or Mechanical Engineering.
• 1-3 years of experience in operating automated equipment.
• Proficiency in electrical components such as servo motors and robots.
• Proficiency in installing software and setting up PCs and machines.
• Proficiency in reading mechanical drawings, pneumatic drawings, and electrical drawings.
• Strong problem-solving skills, both analytical and technical.
• Willingness to learn new technologies on a regular basis.
• Willingness to travel for overseas assignments on short notice.

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only short-listed candidates will be notified.
EA License | 18C9251 WGT Group
Registration No | R22111484