Facilities & Workplace Experience Lead

PERSOL SINGAPORE PTE. LTD.; Singapore; On-site; SGD 90,000 - 150,000; Full time

Job description

What this job involves:

Transform corporate workspaces into thriving environments where people and business excel. As ourFacilities Managerfor a leading multinational client, you'll be the strategic architect of our physical workplace environment, ensuring every aspect of our facilities enhances productivity, wellbeing, and organizational culture. This isn't just facilities management—it's workplace experience curation. You'll lead comprehensive facility operations with strategic vision while building meaningful partnerships across all organizational levels.

This role combines operational excellence with stakeholder-focused leadership to create exceptional workplace experiences that drive employee engagement and business success. You'll directly impact employee satisfaction, operational efficiency, and business continuity while positioning our organization as an employer of choice through exceptional facility stewardship.

What your day-to-day will look like:

• Drive operational excellenceacross all facility functions including HVAC, electrical, plumbing, security systems, building maintenance programs, and preventive maintenance schedules that maximize equipment lifespan while minimizing business disruption
• Manage space planning and optimizationincluding office layouts, workspace configuration, and renovation projects to support evolving business needs and hybrid work models, ensuring quality delivery within budget and timeline parameters
• Serve as primary liaisonwith C-suite executives, department heads, cross-functional teams, and executive assistants to understand and anticipate facility needs, implementing client programs and maintaining exceptional service standards
• Cultivate strategic vendor relationshipswith contractors, service providers, and suppliers to ensure quality service delivery and cost optimization while managing compliance with safety regulations, building codes, and environmental standards
• Lead facility committees and stakeholder meetingsto gather feedback, communicate operational updates, and partner with HR and IT teams to create integrated workplace solutions that support employee experience
• Develop and execute long-term facility master plansthat align with business growth projections, lead budget planning initiatives, and identify opportunities for operational efficiency and cost savings
• Implement workplace technology solutionsincluding space management systems, digital room booking platforms, and IoT building management systems while analyzing facility utilization data to optimize space allocation and support data-driven real estate decisions

Required Qualifications:

• Bachelor's degreein Facilities Management, Engineering, Business Administration, or related field
• Minimum 7 years progressive facilities management experiencewith at least 3 years in leadership roles managing teams and operations
• Proven track record managing large-scale facility operations(50,000+ square feet or multi-site portfolios) in corporate office environments
• Strong technical expertisewith HVAC, electrical, plumbing, and building automation systems with demonstrated ability to oversee maintenance programs and troubleshoot complex facility issues
• Exceptional stakeholder management skillswith proven ability to communicate and influence at all organizational levels including C-suite executives, department heads, and cross-functional teams
• Budget management experienceincluding cost planning, vendor negotiations, and identifying operational efficiency opportunities
• Demonstrated project management capabilitiesin coordinating renovations, space planning initiatives, and facility improvement projects within budget and timeline constraints
• Professional certificationsuch as Facility Management Professional (FMP), Certified Facility Manager (CFM), or equivalent recognized credentials
• Experience with workplace technology platformsincluding space management systems, digital room booking tools, and IoT-enabled building management systems
• Knowledge of sustainability practicesand energy management programs aligned with corporate environmental goals and green building standards
• Familiarity with hybrid workplace modelsand modern workplace design trends that support flexible work arrangements
• Experience managing multinational corporate office environmentswith understanding of diverse stakeholder needs and cultural considerations
• Strong analytical skillswith ability to leverage facility utilization data and KPIs to drive strategic decision-making and demonstrate ROI
• Background in change managementand communication strategies that effectively engage employees during facility transitions, improvements, or maintenance activities